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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37079 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 37,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, you will never regret of buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Upgrade Worth Investing In

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t in a rush to buy the Series X, but my Xbox One started having issues with reading discs, which led me to upgrade. I ended up being pleasantly surprised. The difference in load speeds is drastically noticeable, it holds much more space (my One was 500GB), and the games look beautiful on my TV. My only gripe would be that my TV doesn’t support hdmi 2.1, which is what’s needed to get 120hz, but it’s still an amazing picture quality. The upgrade process was quick and easy. I moved all my games to an external drive and loaded them from the drive to the Series X, and the rest of the upgrade process was handled by my Microsoft login.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, a little hard to find; but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I decided to switch back to Xbox and trying a PS4. I think the PlayStation's are better and have less issues...but there were a few Microsoft games that I really wanted to play, that weren't available on Playstation. The controller is kinda bulky. Playstation's seemed more comfortable. And the "share" button is annoying because you keep accidentally hitting it when trying to press the "view" button.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and gameplay, Need to just stock up on some more games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Way faster than the original Xbox, not a lot of graphical upgrades from the Xbox One X but this one operates a lot faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It does everything except clean the dishes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of Power Gamepass Halo What more can a man want? We are living in trying times Xbox will help keep our minds bus. Solid build and lightening fast UI. Ori looks gorgeous!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the power and speed of your new Xbox Series X! While it may not wash your dishes (yet), we hope it keeps you busy in other ways. Thank you for sharing your thoughts.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the old version , fast and great performance

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Next Gen !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! I’m falling in love with the next gen consoles and the load times ! Not too many games are compatible with the new systems yet but the ones that are there are fun to play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FastBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is just fast. The boot up, the loading, and the menu navigation. The console looks fine and it's capable of blending in without being a huge eyesore.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brent,

      Fast is the perfect descriptor! We've designed your new Xbox Series X Console to dutifully handle all of the exciting elements of next-generation gaming. We're thrilled you have found it to suit your needs as a gamer! Thank you for taking a few minutes to share your thoughts with us. Whether it be the optimized functionality, or simply its discreet form, we're happy you love your new setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Xbox. Wish it had an m.2 expansion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent xbox. The design is perfect. The only thing wrong. Is the proprietary expansion drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next-gen is here! Sort of...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give the Series X a 5-star review, but I can't justify that when it has yet to really give us "next-gen" games. What I can say is that the hardware is great. Packaging feels premium and the console is "sturdy" in any position. Setup is super easy and can be done primarily from the Xbox app on your phone. The OS is fast, and has fantastic quality of life features like quick resume.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast moving ! love it ! definitely an upgrade from the xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Fun to play on and can run 4k at 120hz. Storage capacity could be better. Can’t play next gen x/s games on an external hard drive because the storage is too slow. But if the game is non x/s you’re fine. So you’ll have to delete and reinstall games if you have many x/s games on your console you want to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent machine

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great console especially with game pass it’s a no brainer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So lucky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually lucky enough to get one in pre-order launch day. Love the Xbox brand. Loads games so much faster than the previous model. Haven’t had any problems with it yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luis,

      We're happy to have you as part of the Xbox Family! And, thrilled you were able to get your hands on a new Xbox Series X Console for yourself. They sure are going quick! With computing power and enhanced graphics like this, it's easy to understand why. We're excited to know you've found it to be a beneficial addition to your next-generation gaming setup! Thank you for sharing your experience. We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. My kids area extremely impressed with the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console! The graphics are absurdly amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome xbox series x fast delivery. Bought for Christmas for son he will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so hard to get a hold of one. But its a great buy, do need the game card. I will not be getting another game system when it 1st comes out. THE GRAPHICS ON MY 4K TV IS AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox no review needed.....................

    I would recommend this to a friend