4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 37,084 reviews
  • Rated 5 out of 5 stars

    Flawless customer experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer experience. Execution by the best buy team was 100/10. From the moment I walked through the door I was greeted and directed to the pick-up area. Once at the desk, i was asked about my order, confirmed my order and my order was brought out to me in under 5 minutes. The online pickup station is by far the best feature at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    For my son!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new xbox series x! He says the graphics are definitely different for the better! He loves that he can use his xbox one controller and games on this console!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best console to date!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than advertised. Shame that scalpers are making them so hard to get but they are definitely worth the price if you can get your hands on one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Honest Review :)

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could possibly want from an X-Box and so much more. They truly have come a long way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Christmas's gift, worked perfectly, arrived just before 25

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Thank You Best Buy!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for making it easier for regular people to get this. Support was also great when I changed the pickup person. Console is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a whim and i am not disappointed would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass is amazing! Ant believe I waited so long to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Price and availability made it a little difficult to find. But once the restock came it was smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This is truly a next gen console. This machine is a complete powerhouse. Runs extremely cool and quiet. With game pass, this console is a no-brainer for next gen gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well definitely gives you something to do when you have some free time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My box is an xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second ever xbox, after the xbox 360. The console was really nice to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is amazing. Super fast. Only thing is that I gotta keep it open.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Superior gaming system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X definitely is a huge advancement over prior systems. The graphics are excellent. The 1TB storage goes pretty quick with the newer games like Call of Duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with it !

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful - loads fast, quick resume its a game changer for single player gamers. No problems no far and the look is clean for setups. Good hard drive space

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added Quick Resume functionality is truly impressive! And, when combined with the list of other features and capabilities hosted by your new Xbox Series X Console, takes next-generation gaming to a whole new level. We're thrilled you are loving your sessions with your new setup! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a stellar console. Great load times which are extremely fast. Very intuitive and user friendly, great app support also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one issue with my console since I picked it up. It's powerful so quiet you wouldn't know it was turned on and no heating problems and I fall asleep with it on sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a while to get a hold of the Xbox Series X and now I finally have one. Very happy with the purchase. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best present for the kidos. Fast and srill plays older games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Loads games faster, better graphics.

    I would recommend this to a friend