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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Series review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console. Still works great after all this time! Best Buy Definitely a great place to buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old son was extremely surprised when he received it for Christmas. Graphics are so much better he said.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system on the market. So glad i could finally get one. So happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the lord I got a preorder and didn’t have to run streets looking for this console. Thanks Best Buy...no robot was used to get this console. Just a lot of patience’s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good xbox nice and good team at best buy sterling everyone are nice there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    James Hilton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox is everything you could ask for in a gaming system, I highly recommend this product to anyone interested in buying

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Graphics and response time are so much better than my XBONEX. Best Buy also has the best system in place for fairly selling them when they restock.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fun is worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. its quick and works very well with nice Tv's

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    its a great upgrade from the first xbox one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the design and how better the graphics are compared to my old system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console overall. Better than I imagined even though it is similar to the old gen. But with the cross gen and cross play and the new upgrade to it makes it outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Power your dreams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you flipping kidding me this thing is amazing I don’t even have a 144 Hz monitor but my mind is still somehow blown i’ll never buy a PlayStation Console again!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    A truly powerful gaming console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally delivered on a solid console. This thing has some true power. It does get quite hot, so make sure the top is in an area so it can properly vent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console is a true next-generation powerhouse. We're thrilled you have found it to suit your needs! Thank you for taking some time out of your day to share your experience. We're sorry you've had an issue with your unit overheating, and we'd like to offer some guidance. Below is a link to our collection of resources, designed to assist our users in troubleshooting any and all issues they may encounter with regards to ventilation. Find all the help you need to create the perfect environment, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    More crossover titles needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time tonget this. Hoping to replay some old Spiderman games sitting around from my 360. No such luck! Cant play but 1/4 of many of my old games. The graphics are what you expect as if everything else. But the cross overgaming is lacking. Still a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous. Fast. Worth all the pennies. Love to play all games on it. Rock band backwards compatible is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I finally was able to get one of these! Works just as expected - the graphics on games definitely look better than the old model

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very noticeably an upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s even faster than you imagine. Downloading whole games in under an hour (with good internet speeds) and skip loading screens almost entirely!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons love it and they said that it was the best gift of the year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful console ! Makes playing games so much better !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, haven't had any issues and use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great so far. Runs really quiet even after an hour or so of gaming. Haven’t had any of the issues I’ve been seeing online yet so hopefully it stays that way.

    I would recommend this to a friend