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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37112 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 796 Showing 15,901-15,920 of 37,113 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy better than expected. Have been waiting forever for this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love with this game system.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this gaming system. He plays it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a new console should. Shipping time was impressive. Received 3 days after ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far, had to donate a kidney for the purchase and wait 12 hrs in the cold but I’ve been enjoying playing while in recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received close to actual release date with fast shipping! This console has worked very well so far with no crashes or performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great, have always loved using Microsoft products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bxsx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, ultimate game pass is where its at. I prefer this console over my ps5 for the 3rd party stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson for Christmas and he loves it and hasn’t quit using it! It arrived in less than a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from series S, opt in for store trade in. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomparable with any other console. The best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an XBOX lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I think right now in the current environment, Xbox is better than PS5 just for the game pass alone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product great product great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system so far, extreamly fast and quiet. Loving everything it has to offer so far and xbox game pass ultimate is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox it's the best console on the market in my eyes

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, extremely fast loading games and although it’s a different shape type console it looks good

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    A powerful console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noticeable difference than my series s! The accessory connectivity is better too.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    ⭐️⭐️⭐️⭐️

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly amazing piece of tech. It is endless hours of beautifully crafted entertainment, unfortunately my fan stopped working, it gets hot and now I can’t play anything. Anyway I’m on my way to get it fixed/replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always makes quality stuff, but this console is really powerful! Save your money and get this!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Waited forever to get one. The speed between the series x and Xbox one. Is incredible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son LOVES i!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX games download is A LOT faster, What use to take 20 minutes now takes 30 seconds give or take. There are a few glitches with the upgrading software that causes interruption during game play. The 4K games are awesome, you do need a 4k tv-that has a 120 refresh rate. for these games for optimal experience. My 15 year old son loves it, best Christmas present ever!!! The reviews above are reviews from the user (my son) because I would have no idea because I am not a gamer just the buyer. He answered the rating below as well. I was worried about some of the negative reviews I read online with the first batch of consoles that were sold but so far so good he loves it except for the glitches mentioned above. Because these were in such high demand Best Buys online shopping was fair, I tried Walmart numerous times and had it in my cart in seconds and clicked to pay and it would then tell it was sold out or there was a problem with their system. Kudos to Best Buy to figure out a fair process for consumers to purchase items so the consoles were not being sold to the robocomputers to sell for double the $. The Best Buy pick was easy and they had it ready to go!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kari,

      Thank you for sharing your son's experience and your thoughts about the purchase experience through Best Buy. We're thrilled that your son loves his new Xbox Series X and is enjoying its speed and enhanced graphics capabilities. We hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft