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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37113 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 37,113 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Husband Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed online for 8 hours for this xbox,it was well worth the wait. My husband was excited that I was abe to get one. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more happy with my Xbox Series X console. Awesome graphics comparing it with my Xbox One S. Highly recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eduardo,

      We're happy to receive your recommendation! And, thrilled to know you have been enjoying hours of exciting gameplay on your new Xbox Series X Console. Thank you for sharing your feedback, we appreciate it! If you are looking to add a few more titles to the rotation, there's no better companion for your new setup than an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of games, all in one, easy-to-use interface. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I wish it had not taken so long to be able to get one. Microsoft Flight Simulator is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X is solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid system. It's been a noticeable upgrade from the S.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gray Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun Microsoft really did it this time. Best Buy made this easy with their curbside pick up. Look forward to purchasing again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I thought! Wish there was more games available for it. But had the console a day earlier then was even said on tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, I would recommended it for anyone wanting to get into console gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not easy to find, but a powerful gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to find, but a powerful gaming device, loving it, and MFSX is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    A decent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, clean design. I highly recommended the Xbox Game Pass with this console. The only con is internet speed often gets throttled for some reason, even using cable. I have to restart the modem and the Xbox console to get it fixed. I don't have this problem on my PS5 or PC, only the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox series x. Having decided to move up from the original Xbox one, it’s a night and day difference.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Better than ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox best console. Ignore the couple exclusives, it's a better machine with better software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best XBox Yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best model out there, absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Ps5 release day. Never got a Xbox one so I figured I get this pretty good graphics better than Ps5 prolly not but still great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    So awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Loves everything about this Xbox. No lag, better everything. There hasn't been one complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    understated size and value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic console. i have both xbox and ps5 and this is very underrated. its hlf the size and game pass ultimate is a no brainer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console exceeds my expectations would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x honest review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've heard of there being some issues for others. But I've been using mine for multiple hours daily for about a month now. And haven't encountered any problems. Knock on wood! For the amount of time I play usually. I was expecting it to get hotter than it has. Especially hearing about other peoples issues. Hasn't really been hot. The fan setup seems to cool it down efficiently. Well I'd say if you're looking into getting a series x. If you have the same experience as I have. You'll be happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have both, next gen and past gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed by Microsoft's effort in this generation. I'm actually excited for the Series X more for it's backwards compatibility - there's a treasure trove of excellent games (Xbox, Xbox360, and Xbox One) that you don't see anymore. Game pass is also an amazing ecosystem for gamers. Think of it as Netflix for games. Cons: games run off of the internal SSD only, which fills up quick. Even with a disc, Series X copies files from disc to SSD for quick access. Discs are only needed for verification before playing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. We're glad that backwards compatibility is an important feature for you (we love it, too!) and that you're a fan of Xbox Game Pass. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and thanks to Best Buy I was able to get one without paying scalper pricing. Now we just need some more next gen games

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get because it was a highly sought out item. But I got luck and found one in stock. Love this next generation console.

    I would recommend this to a friend