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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37113 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 37,113 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console that the whole family will enjoy together. It has been very much worth the wait! Thanks best buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We're happy to be a valued addition to your family's home gaming setup! Your new Xbox Series X Console is the perfect host for a family of gamers, built to support and amplify all types of playstyles and game experiences. We're thrilled you've found it to suit your needs! Thank you for sharing your story with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Keep upgrading!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the fast response and boot time, not to mention the graphics are that much better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it and Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas and he was so happy! Love the way Best Buy handled the purchasing of this product! Very well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was the packaging was convenient. It was enough to secure the item but not much to make it a hassle to take out. The setup was easy and it came with an HDMI cable so you didn't have to get one separate. The video quality is great and the system does t take up touch space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System worked perfectly. Easy set up and graphic are very nice. Looking forward to the new games that will be coming out

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robin,

      We're happy to hear you've had an issue-free experience so far with your new Xbox Series X Console! Thank you for sharing your feedback with us, we appreciate it. If you are looking to add a few more next-generation titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. In doing so, you'll gain access to hundreds of exciting games, hand-picked from across all genres and styles of gameplay. Find all you need to elevate your next session, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming machine I ever bought. It is definitely made my gaming experience a whole lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend is obsessed! Every since he opened it, he can’t stop playing it. He says it the best console released in a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X>Switch>PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my series X, hated the process of trying to buy one. Best Buy needs to have a better approach in selling the next gen consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming console in the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from xbox one X and it’s a huge diffrerene!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, best console ever i cant stop playing ,

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Disconnected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed. In some ways its better like with load times but then I have trouble with the system not connecting my controller or in the middle of a game my controller becomes disconnected and I have to restart the counsel, Very frustrating especially for the cost of the system. Hopefully there's a patch for that soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're sorry that there's a connection issue with your Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Handles games well and as it’s disk version, can use older version disks and also cheaper to buy disks

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet. Super fast load times. Very noticeable from previous generations. Improved refresh rate a plus also

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly impressive! We're happy to hear you've noticed the many improvements we've made over past models, and are excited to be a host for your next-generation gaming experience. We're glad you love it! Thank you for sharing your feedback with the community. We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Xbox is awesome , really love it! Load time super fast no delays. The new design is very nice , prefer it over the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to buy it and couldnt be happier, game pass make this the better choice from any other console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox X over PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet CPU fan and game pass is excellent. Much improved over previous XBox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X For The Win!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean... why would you rate this any less than 5 stars.. its the best in it's class. And it goes well with any set up!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to receive your recommendation and high rating! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be more excited to hear you are enjoying its performance and many features. There's never been a system quite like this one! We're thrilled you love it. Thank you for taking a few minutes to share your experience with us! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the world everybody should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOXX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game console has awesome features, it’s quick and easy to use. It’s an awesome console over all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Son is enjoying in his college dorm.

    I would recommend this to a friend