4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with X Box since the 360 and I’m very happy with the Series X, the system is reliable and the graphics are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X 1TB Console with Xbox Wireless Controller is second to none! I am a 77-year-old gamer and my new Xbox has me ready for my grandkids and repairmen! When they see my box, the challenge is on! Yes, I really enjoy the features and user-friendly operations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics and load speeds in line with the PS5. Wish in my area it was easier to find Xbox X physical games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It will blow your mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. It’s fast, quiet, and easy to set up. Comes with everything you need too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and quick purchase. customer service was great, very helpful people I asked the worker to get it off the top shelf he did very quickly overall great interaction. and my Xbox series x is going great I have used it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best performance console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Xbox they know what they’re doing. Fantastic speed, graphics is phenomenal, I have a PlayStation 5 and I love it for the exclusives but as far as performance Xbox wins. Not saying PlayStation isn’t better… it’s just slight differences that I notice in gaming performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Tier System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been the best return on investment I've made when it comes to video games. The system is so powerful and fast compared to the Series S. Have not had a single problem with the system or controller. The biggest selling point is that it is future proof for future gaming. The last console you'll need for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lack of exclusives but overall the speed, the ease of use and the design all make this a must own console.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Tall, bulky fun console.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, fun to play. Unit is very tall and hard to place on a shelf though. get hot too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Better then the old Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tip for people having trouble finding a console in stock in 2022.. Apply for financing thru Citizens bank and Best Buy. You have to pay for 3 years of Xbox live with it, so it totals around 800 dollars, but its worth it.. Only 35 a month or so with 0% financing, and you get one in a cpl days.. Very cool with amazing graphics.. Mainly bought to play 4K DVDs @120fps on my Sony OLED.. Also plays movies in Atmos..

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Great for Kids instead of a pc. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great console upgrade over the last generation! Whisper quiet, super fast Wi-Fi downloads over Wi-Fi 6 instantly boot up 5 games with zero load time. One of the biggest things I don’t really see people mention is how the Series X console resolution always hits true 4k x2160 where the ps5 usually sits under it @ x1900. Add in smart delivery where it works on any Xbox console and you have a very very nice package @ only 499.99!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The resolution capabilities of your new Xbox Series X Console are truly impressive! We're excited to hear you've been enjoying the elevated gameplay and experience hosted by your new setup, and have found it to be the perfect addition to your home setup. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    The BEST NEXT GEN OUT.....HANDS DOWN!!!!@

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best next gen console out there hands down and I have both meaning ps5. Console is super quiet and dont get really hot unlike my ps5. Also great that it has so much memory and just higher specs than the ps5. Dont know why everyone feels like ps5 is better because it's not. Do yourself a favor and get this console it wont disappoint and the games that u can get for free with only a little monthly fee is CRAZY...so many of them to choose from I'm going crazy...lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal in gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x with all access is the absolute best deal in gaming, this console Is no joke when it comes to playing new and old games in 4k and at higher fps, insane value with 2 years of gamepass ultimate, only gripe is that only comes in 1tb and had to purchase a 2tb Samsung t7 ssd for additional games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sick performance, killer with game pass

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One sat in dust for a long time as I switched to PS4 to play their exclusives. Then I got the switch as I waited, temporarily gave up on next-gen, then got lucky and bought the first one I could, which was this. Wow, how happy I am it worked out that way! Performance is fantastic, and I have it paired to a 4K projector that only goes up to 60 Hz, not a TV that could actually do 120 Hz. Loading times are far less a headache with the SSD. The controller is much improved and doesn't creak and groan like the original Xbox controller did during use. It has better grip and quality overall. Otherwise mostly similar to before in design. Also, the OG Xbox controllers will work with it! Games? Backward compatible to original Xbox games, for one. Also, access to Game Pass allowing first day access to tons of games. I did the Live Gold conversion trick and got 3 years of Ultimate for the cost of one. I honestly could just not buy any more games for 3 years and be fine, still have a backlog, as when the Xbox exclusives start cranking out they will be playable by me on day 1. I'm not a fan boy and will most likely get a PS5 at some point, but I'm in much less of a hurry now. I'd like to get a second of these as a gift for my sis and have a gaming buddy. She has an OG Xbox One as well which is painful now by comparison except for some lower-demand games. Family sharing and she can be playing co-op on any other Xbox for free. Xbox is doing a lot of things right. Free quality upgrades to most games. Easy cloud saves for when you switch between devices or come back to a game after even years. This is Xbox's turn to be consumer friendly - hope it lasts a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 4 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an odd console to review. It’s certainly great in performance with support for 4K 120Hz HDR and improves performance of all games new and old, but as of now it lacks that “wow” factor that really makes it stand out compared to the older Xbox One X. I’ll admit I originally wanted the PS5 but settled for the Xbox due to lack of supply, but when I say that I mean it in terms of innovation, such as how the PS5’s new controller makes games more immersive with it’s dynamic triggers and rumble motors and a lineup of games both current and speculative based on the studios Sony has that just seem more fun. Looking back at Xbox’s history, there aren’t many unique games and franchises that I can think of; Halo, Gears of War, and Forza are the only major ones that I cared for, and even then those were all basically the same game. Fortunately it seems that Microsoft might actually care about delivering on exclusives this time around with its many studio acquisitions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox Series X 1 Tb

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my child. She was super excited when she opened it. It has been working wonderfully and I'm very pleased with how it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Excellent buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times, graphics are excellent. Love the feel of the new controller. Overall very happy with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for over a year and a half now, and it still works at peak condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this system is very good. I do have one complaint. The entire setup is a money pit. They do not offer nearly enough storage that comes with these systems and you’re forced to purchase multiple external storage options or multiple expansion cards. If you don’t mind having to transfer games back and forth before and after playing them then I’d recommend going with the cheaper external expansion drives. If you’re like me and want to just download the game once and play it without having to transfer files around then I’d recommend going with the storage expansion card. They’re are significantly more expensive for the storage size though. The external storage drives are about $30 cheaper for 4x the storage but they’re not as convenient as the expansion cards. Takes about 10-15 min to transfer all the files over to the system before you can play. Also have to make sure the required space is even available. Can be a headache.

    I would recommend this to a friend