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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great got it on a sale had it for a few years now with issues

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a ps5 since launch, figured I’d get myself a bday present so I got this, haven’t had an Xbox since 360 and had loads of fun with halo 3, ended up giving my bro the console and haven’t had one since. Mainly like the aesthetics of the console it’s copasetic and manageable, shoots hot air up, unlike ps5 out the back. I personally have a lack of space on my mantle so makes since but have had no problem with the ps5 in the same spot just more a thought in the back of my head if it will over heat but hell the ps5 has been launched at the wall shed both outter shells and still performs great, haven’t had a incounter with the x yet but will keep posted. Only down side with the 5 is that I had to buy a new controller after major stick drift. Other than that they both don’t match up to my hybrid 3090, but console wars continue. P.s. I play on my consoles 99% of the time even though I can do 144 with my computer setup at ultra, and 60 at console due to tv, but still wreck either way. I can hop in halo on my pic or Xbox so that’s a plus if you have multiples like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Nothing like it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup experience. Beautiful packaging and unboxing experience. The difference is night and day with Forza Horizon 4. This lives up to all expectations. I don't know why this beauty got negative reviews over no being able to pre order it? Demand is high for a reason. Great job Microsoft and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Microsoft has done it again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Yet! Load times are almost non-existent on games. The design is perfect for someone like me who likes simple designs. I have had it since launch and no issues. Best feature though, is the quick resume. up to 2 games are saved in memory. I can shut the box down at night. When I come back the next morning, the game is still in the same spot. it does this with up to 2 games. When you play multiple games like I do, this feature is second to none!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X. It's great to hear that you're a fan of its updated design and features, including Quick Resume. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Modern Nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former original Xbox owner, I can appreciate the modern asthetic of the Xbox One X with a throwback to the green accents of the console. I also have a appreciation that they’ve brought back a fair bit of OG xbox games. Fantastic console, great power and asthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Fastest loading console on the market.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of gaming hardware. The graphics and load times are so fast. I love the clarity of the games. The small foot print of this device and its style are next gen. We play this as a family and love it. Thank you Microsoft, we have been using your products since the original release.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance overall is great, the load times have significantly improved and games look 10x times better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying how fast the Xbox Series X it and its performance.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox or PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Graphics are good. Loading times are insane. Fortunate to have both PS5 and Xbox series X. The honest truth, you cannot go wrong. If you like Xbox then get an Xbox. If you like PlayStation, then get a PlayStation. PlayStation may have better games right now but that will even out. The only real advantage I see for PlayStation is the new controller does make it seem more next gen than the Xbox. Either way you go, it’s a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the series S for years now, but since using the series X i realize whay i was missing. The graphics are on another level. No regrets on my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console! Super fast and great graphics. Very powerful and comes with a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series x is a noticeable improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it feels like more of an upgrade than a new generation due to the operating system user interface being basically the same, the graphically improvements and speed is very noticeable. The box attracts at lot of dust, but runs very quiet. Games that ran on xbox one with long load times, have almost none on this system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazinggg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend we’ve had it for a couple of months and it’s working amazing haven’t noticed any issues and overall worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice Box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, super fast, and doesn’t get very hot. Watch your electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat, Price

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen gaming, super fast loading. No complaints thus far. Price could be better. Does get hot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally! Long Time Coming…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited 2 years to find this at Best Buy. It’s everything my grandson wanted. It works great and very easy to set up. I purchased the XBox Ultimate Game Pass with this and he’s having a great time. I’m not a techie so I can go into a lot of detail about that aspect but it’s a great console. I went with this one over the digital one because he had a lot of games on discs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X. Nothing more to really say. I purchased because I needed a second one. Glad I grabbed it because price was raised by MS in their infinite wisdom to push people out. Dont get me started on the most recent changes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, sound, and game play. Good to play movie, music, and other CDs and DVDs. Easy to install and initialize.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great! All of my games load faster and look better, I am so happy I decided to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoove pickup, quick and easy! Xbox gang for life Best Buy holding it down! First new Xbox in over 10 years it was definitely time for an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Fast Load time really quite Good Graphics and was able to order thru best buy with no issues

    I would recommend this to a friend