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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 37,084 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing my Xbox X from Best Buy was outstanding! Extremely simple buying it online and when I went to pick it up from the store, I was in and out with my Xbox in less than 5 minutes! Honestly I spent more time checking out and paying online than I spent in the store picking it up. The Xbox itself is an awesome machine! The graphics are amazing and it’s whisper quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles out there, I've always been fan of xbox for performance and quality of the games, this console nailed it and I would recommend it over any Playstation console ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is great with gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is a great machine despite its lack of exclusive games. I’ve owned the PS5 since launch and decided to buy an Xbox so I could finally play Halo. The hidden gem of the Xbox ecosystem is Gamepass. It allows you to essentially play full games for a monthly cost, allowing you to try games that you might not otherwise have spent money on. This is a huge advantage for xbox

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Xbox Series X is a workhorse!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this console for all my entertainment needs now!! It is super fast and really quiet! I don’t have the 120 hz TV (just a 4K 60 hz TV), but the frame rates of the games I’ve played thus far have been silky smooth! Game pass is really amazing! Just need a new console exclusive soon! Hopefully Halo! Best of luck to people still trying to cop this console or any of the other next gen consoles, be patient you’ll get one soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are having silky smooth gameplay with your Xbox Series X and that you are enjoying your Xbox Game Pass subscription. Happy Gaming, Nelson
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Next Gen Load Times!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on the Series X! And it was worth the wait! Graphics look awesome! And what I really enjoy is the really quick load times! I played a few older games that had load times upwards of 2 minutes. Now with the Series X the load times are under 30 seconds. Sometimes a game would load 10 seconds or less. Well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice upgrade from an Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade over the original Xbox One I had. I’ve held off on getting and Xbox One X for 2 years knowing this release was just around the corner. Fantastic graphics and frame rate. I’m also a PC gamer so the Game Pass Ultimate is definitely worth it. It’s nice to finally be able to take advantage of my newer 4K TV that I was missing out with my Xbox One. Also hats off to BestBuy for smooth purchase transaction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you as a loyal customer! Thank you for taking a few minutes out of your day to share your story with us. We're thrilled to learn you appreciate the optimized graphics capabilities and computing power your new Xbox Series X Console has to offer, and that you have built a system to truly take advantage of them. The cross-functionality of Xbox Game Pass is a very overlooked perk! Great to hear you are enjoying your favorite game titles, no matter the interface. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this system is great. However the controller didn't last to long.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    The next chapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Familiar but new; incredibly powerful, nearly nonexistent load times. Quick resume even from a cold restart which is insane. HDR looks incredible and 60 frames is something to behold. New controller feels perfect love that they went with the if it ain’t broke don’t fix it attitude toward the controller. Also the set up using a phone app instead of typing everything with the controller is brilliant, world of an improvement

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Loving my series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade to series x for awhile. Goat a goog deal on this console and have beem pleased with the performance it given. Added a 144hz tv and the graphics are great. Now i have over 200 games ready to play come on wi ter storm...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the way to go! I absolutely love this gaming console. It is so incredibly fast and powerful. Plays games so beautifully, and is very reliable! Love this console, and I highly recommend to anyone looking into Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First console purchase since the original xbox one. The one X is an amazing console, very fast the load times for games is almost not existant. And with 4k graphics so far it's performed exactly how i need it to and more

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing. Its fast and quiet. Its worth buying when it becomes available again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on the Xbox Series X with us. We are happy that you are enjoying it and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made quality product from Microsoft. I would recomend this for older gamers system has a ease of use interface. And is alot of fun

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent Xbox One Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Microsoft, loves it. Fast loading, quiet, 4k and can play the old Xbox Games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well great game pass only complaint is how greedy Microsoft is charging $650 for this console. At that price you are getting close to pc range.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it!! Ridiculously fast. Games are gorgeous and has great overall ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox release in decades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is incredible! As a lifelong gamer, this is definitely on top of this list of consoles that I have ever used! Much faster loading times than the Xbox One, and I love the quick resume feature. This console EARNED my five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, not loud at all and even faster than previous version, looks sleek and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran into issues with an Xbox Series X a few months back, bought from a different retailer. It kept crashing so I had to return it. I was reluctant to get a new one, but jumped on it when it went back up for sale at Best Buy. It's honestly been excellent so far. Love the features and works amazing with Game Pass. Can't really say anything bad about it now, it runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Game Pass Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having had an Xbox long term since the 360 days, it was Game Pass that got me to bite with the Series X. Its too good a deal to pass up, getting flagships day one and other titles both AAA and indie. If you're a gamer that wants to ensure high performance long term with the freedom to also play their disc based library of different generation Xbox titles, get the Series X.

    I would recommend this to a friend