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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 37,084 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just what I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I was expecting great looking design really quite

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X IS the next generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this amazing console from the best business in town. Much respect to Best Buy and their amazing customer service team who came through and had my pre-order ready for my household on day one. Lets get into it: Xbox Series X is THE next generation console. If you don't have one of these or its little sister, the Series S, you don't know what you're missing out on. The gameplay is extremely smooth. For those of us who went to the "other" side last generation its time to come back home. This console has the power, the speed, and its eerily quiet when you're playing it. If you want to take advantage of this system's power you're going to need a smart TV that at least outputs 4K resolution. I wouldn't worry about getting an 8K TV; even the head of XBOX Phil Spencer isn't certain whether 8K will ever be the standard in gaming. The UI is standard across all XBOX consoles, very clean, smooth, and sophisticated looking. If you buy this console you'll need Gamepass. Get the Gamepass Ultimate, for $15 per month you get Gamepass Ultimate which includes Xbox Live. Gamepass unlocks tons of games you can download to the 1TB SSD. Need more space? Best Buy offers an expanded SSD which I believe gives you another TB of space. And you don't need a screwdriver to insert it; you just plug it right into the USB port in the back. Launch titles are scarce but that is the case for any console at launch. With the Zenimax (Bethesda) acquisition XBOX owners have alot to look forward to in the future. Get your hands on one of these while you still can! Its worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your in-depth thoughts about Xbox Series X. We're glad that you consider it to be THE next-generation console and that you're enjoying its overall power, speed, and quiet operation. It's great to hear that you consider Xbox Game Pass Ultimate to be a must-have service, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. Much faster and better graphics than my Xbox one. I highly recommend purchasing this console if you want a better gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Next Gen Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this system and I got to say its really great. I was able to get a great deal on Xbox game pass so I have a large library of games I can play. Quick resume is really awesome as well. I disconnect my Xbox to switch rooms and all my resume from the last location I left it. While I'd say PS5 got better exclusive Xbox is on the come up with game pass.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Blazing fast Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is fast and has amazing visuals. I upgraded from an Xbox One in 2014 to this. The amount of time it takes me to turn on and load into a game vs the original xbox one is incredible. It saves me at least a few minutes. Only thing I will mention, which makes sense, is that it does get VERY warm, so I'd recommend keeping it somewhere more open with good ventilation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox one X and was well worth it! System is fast,quiet, and graphics are killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this recently and have been using it. It works great, and I am able to play all of my games and use all of my accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after months of trying I got my little buddy. He’s soooo quiet, the load times are amazing and don’t get me started on the graphics. The future of gaming is here now and if you don’t have Game Pass Ultimate get it. I can’t remember the last time I actually bought a game and my library is so full I don’t have time to play everything. Talk about an awesome problem to have. Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved theses so much i purchased a 2nd one for my daughter's birthday. having it set up for 2 years worth of game pass give you many options and quick access to newly released games. Saves you money in the long term as you do not have to really purchase any games for the next 2 years. I would also recommend purchasing the 1TB expansion card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console if youre looking to level up gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was up to my standards fraphics look amazing games handle well compared to older gens and there are more games to be played on it compared to xbox one or before

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    1000s of games to play from 4 gens of consoles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Series X. Its super fast and all the games look great. 1000s of backward compatible games are playable from day one. And they all load faster and rin smoother on the XSX. A huge upgrade from the Xbox One S I was using. Also Game Pass is really the main reason to own an Xbox. Its the hands down the best value in gaming today. I also love the way it looks standing up, like a monolith of gaming goodness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Finally, a Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is phenomenal, not just for gaming, but for streaming, and watching movies as well. Now that I finally have one I must say that the performance is amazing. No more lag while playing online games and 4K movie playback is crazy good. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my new mini-fridge Xbox Series X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far. No issues at all, very quiet. Never got hot or errors. Plays games great, and no lag. Looks could be better, looks like a mini-fridge. I didn't buy it for the looks of course. Looking forward to hopefully have new games this year to show off its true potential. I hope in the near future we can have more options for extra storage, because it will fill up quick. Not a deal breaker for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying it and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this! Excellent graphics and capabilities, very fast load times, and a surprisingly small footprint compared to many other consoles. If you are a long time Xbox player like I am, this is well worth the investment. If you own a lot game discs you still want access to, buy this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox made a wonderful Christmas gift for my son-in-law. He’s really enjoyed it speed is fantastic and the storage is nice for all these games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! It was easy to set up and load my previously owned games from the past generations. It has really impressive graphics and it's not loud. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox is a great console.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people are usually in one camp or the other, but you should do yourself a favor and buy both. This console is amazing. The games look great, and it runs quietly and smoothly. Game pass is still the best value on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X is a Series YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes!! I have been a Xbox player since day one and this is the way to go I know some love the digital version but I am still with this version because if you have a blue ray or 4k movie collection this is definitely worth the purchase and it performs great no regrets pair it with a good 4k TV and love the gamer life and your movies and streaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Xbox player and the XSX is fantastic. Superb load times with amazing graphics. Every games looks and plays better with great enhancements also. GTAO for example looks like a brand new game with RT Performance mode. The Ray Tracing technology is no joke, makes everything pop so beautifully. Better go buy one you know yoy want to. Come join us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying the system it was super easy to order and pick up. Always loved xbox and the series x on another level the upgraded system for hdr and storage amazing.

    I would recommend this to a friend