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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 37,084 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Step Into The Future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest and most powerful Xbox generation console manages to enhance it's performance from its predecessors, not only in graphic's but also with several quality of life additions. I think anyone purchasing this console will have to deal with the hiccups of having a new console but once all the kinks are worked out, you will be in love. Step into the next generation of gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look really great. Quieter than the ps5. Fast load times. Fast start up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth, super fast. Tons of storage. Better than ps5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. Games load so fast, no more waiting for games to load and let's not for get the graphics! Much more detail in backgrounds and characters. Another feature that is also great is the quick resume. I really like this feature as if something comes up i can just shut off the system and turn it on later and it resumes right where I left off- no saving required!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    A console in vein of a high end gaming PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here, and it doesn't disappoint. The specs here are mind-blowing for just $500. This thing is a beast. Running Assassin's Creed Valhalla in 4k 60fps just looks gorgeous. My only complaint is the lack of launch exclusive titles, but that will be solved later in the generation. Can't wait to see what Microsoft has in store for us using this impressive hardware at hand!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X. The Best Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made gaming a much better experience. The staff was very helpful in making the process of buying it very easy and I was in and out in 10 minutes. Being able to run 4k and games at 120 fps has been game changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system to go with a PS5.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly as a PS fan, and this is my first Xbox since the Xbox 360, I really love the Series X. I got this to go along with my PS5 and I love both consoles to death. The Series X is a beast spec wise and the thing is super quiet. One thing I really love is how awesome the backwards compatibility is. Most consoles only go back one gen with backwards compatibility. The Series X can play XSX games, Xbox One games, Xbox 360 Games, and the original Xbox games all in box, Which is insane to me. Another thing that is such great value is Gamepass. You get access to all these games to play, just buy converting you Xbox Live to gamepass for $1. And you also get to play first party games from Microsoft game studios on release. One thing I will give it over the PS5 is the SSD space. The PS5 only come with 670 GB of space which gets filled up fairly quickly. The Series X comes with a 1TB SSD that I'm still putting games on since owning the system in April. The controller is the same as before with just a few changes. I wish they got rid of using batteries in controller and just came with built in rechargeable batteries like the PS5 does. Other than that, the system is awesome for both people who is new to Xbox, and people who loves what PlayStation and Xbox has to offer.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Glad I upgraded.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Upgraded from the Xbox one because I wanted a faster ping. So far there has been very little lag and I have no complaints. I’m not sure if any other Xbox did this but I also love the quick resume option for games. Not necessary but a cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system for sure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave been a Sony guy forever but knew i wanted an XBX especially after picking up my PS5. I bought this and have been playing stuff on Game Pass this while time. That is an amazing offering and is allowing to play all the Xbox games I missed. Also I didnt think it would be a huge deal but quick resume is an awesome feature that i wish the PS5 had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you on Team Xbox, and couldn't be happier you've been enjoying the elevated gaming experience hosted by your new Xbox Series X Console. Pairing it with an Xbox Game Pass Ultimate subscription is the right move! There's simply no more powerful duo in all of gaming today, and we're thrilled you've found it to suit your needs. Thank you for sharing your story! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good i bought the xbox series and my son has been enjoying his electronics i am really pleased with the console we just bought through best biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GOAT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X feels like the pinnacle of iterative improvement. Take everything good about Xbox One X, and take it to 11 with faster everything, while still keeping the disc drive and backwards compatibility, and you get this console. At $500, it initially feels rather expensive, until you realize just how much more expensive of a PC you need to buy to have the same experience. I would know--I tried. The only downsides would be twofold: one, you don't have a choice of alternative marketplace like Steam or Epic Store. Two, there's no true path to upgrade: with 4K games, I don't think the onboard 1TB memory is going to accommodate much, and the expansion storage is also only 1TB. I can't tell if this is a step forward or backward from the previous gen, as the storage is much, MUCH faster, but you're locked out of the best possible experience if you stray away from the OEM storage. In that regard, PS5 and PC look like much better bets. But I enjoy the console. It's not revolutionary, and looks like a mini fridge, but it is an incredibly competent piece of gaming hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Improved 90% over last gen, not there yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed improved over Xbox one x, still needs to set out consoles with the idea that 2 players in the house enjoy the game and should have 2 controllers in the box. And rechargeable or ability to cable up if the batteries die right when you beed them most to finish a level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    120hz and 1TB makes a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance. We have a xbox 360, xbox one, i think one from 2 years ago was a xbox one x and now this xbox series x... each one has is a little better than the last. 1TB and 120hz refresh is soo nice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the series s version, but man this here is a game changer. Everything loads faster and the storage is the main thing for me since games nowadays take a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is fantastic! Sharp 4K graphics and 60 to 120 fps looks amazing. Finally a true solid state internal memory for super fast load times and general overall responsiveness. It took me over a month to track one down, well worth the wait! Now to budget for an expansion memory card to help with the storage worries. Some games are huge! (Looking at your Cold War. LOL)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons birthday. This system has blown him away. H as be ownef every xbox made and thid one is bar far the ultimate game experience The speed. Graphics, online capabilities. Thr best buy this now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Right when I buy it, I hear of a coming refresh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just the first star field, can you believe it? Yes you can. I am a tried and true PlayStation fan and have been for years and left Xbox when the red ring of death became an issue and I kept having to fix my Xbox in order to play games for more than an hour like Fallout and Gears which was huge at the time. I don't dislike the xbox, and find that there are just slight differences between the two units. As a gamer I think I would fully choose PlayStation over the Xbox but since they don't sell Starfield on PlayStation, it turned into a what is $700 game? LOL it's a good thing I work very hard for a living to be able to afford this which I encourage everybody to do. So if I had to review this as Coach McGurk I would say that Xboxes are like PlayStations but PlayStations are not like Xboxes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The best xbox console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a series s, and although the series s is a good system, the series x is a lot better. Its capable of running next gen games the way they should run. Looks great on a 4k tv and has more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from X1X, this is the next greatest Xbox you can get. Quick Start feature, graphical and performance improvements to existing Xbox One games and of course the SX Enhanced games! Quit thinking about it and if you can find one, buy it. I was lucky enough to grab one here at Best Buy (after a month of searching). Dang scalpers had grabbed most of them and wanted $800+!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Microsoft Product since MS DOS 3.12!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best product Microsoft has -ever- put out, with exception to MS DOS 3.12. Amazing load speeds, probably due to the use of SSD, fast MEMs and "Cool" Cooling. Seriously, Microsoft REDESIGNED the motherboard to bend to its will! To make -YOU- happy! I'm guessing Microsoft is taking a loss on each of these units because a similar PC setup is MUCH more expensive. Game Pad/Controller: While it doesn't really LOOK like the controller has much of an update, it really FEELS like it has. Textured grips, a shorter trigger system - feels like they moved the shoulder buttons too, but can fully confirm that. The QUALITY of the Controller seems to have been MUCH improved - hoping this keeps up down the years with further Controller releases. No, I don't need a dedicated 'share' button in the middle there (that is new) - but it is map-able - as are the other buttons - so I guess I can use it at some point in time... UHD/4K Drive: This is the ONLY UHD/4K drive I will probably buy. Why? Because dedicated units are obscene in price and do less! Overall: At this point in time, pandemic-ridden times which bring-on a scarcity of product with an overabundance of time, its REALLY hard to get one's hands on this kind of Masterpiece. Once you do, however, you will find it is worth every penny and overexerted effort.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are loving all the features of the Xbox Series X. Thank you for taking the time to share your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft