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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 37,084 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The ultimate Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox does everything the Xbox One and One X does, but better. The interface is familiar but super fast, and Quick Resume is such a big quality of life improvement. So many old games look and or run better, and it is a joy to use. The controller is improved too, especially the d-pad, and it borrows some of the design ideas from the Elite, the best controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled that you're enjoying the faster speed and new features of your Xbox Series X. It's great to hear that you're a fan of its updated wireless controller, too. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% fire (inna good way)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series s before this and WOW! I had the series s for about a year before trading it in for the series X and I tell you, if you have a 4k tv you WILL see a difference. I have never bought a new gaming console before this, the series s was used from gamestop. I am amazed at the quality of this console, and compatibility of it. It's the best gaming experience I ever had. Granted the last gaming console I owned before the series s was a 360 back in 2010, so this is definitely a upgrade. Especially with Microsoft having purchased all these game developing Studios the Xbox is set to be the most powerful and best gaming experience man has ever known so I'm glad I jumped on board and you will not regret it either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has paid for itself. My grown child uses this every night after working all day. No issues or complaints

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console !! Graphics, speed, performance. Simple setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade from Xbox One.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One to the Series X. Night and day difference. Everything loads sooo much faster. More storage, more computing power, better graphics. 100% recommend. My wife walked in the room as I had Forza up, she thought it was a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son on xmas day with it to replace his Xbox one. Works great with no problems retrieving old data from previous games on old system. New design clears up space, and no issues with overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Next gen great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on next gen gaming. This console plays all the old Xbox One and 360 games and loads the new ones at blazing speeds. The new controller is nice and I love the octagonal d pad. Form factor is smaller than I thought. Backward accessory capability is a huge plus. Can't wait for the new Halo game. Wish it had come out on release. The ultimate game pass is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, and my games load faster now..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Makes kids loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in hopes of keeping him quieter. Turns out, just made him louder. He yells when ever he plays. Also learned some new words like Noob (a new person to video gaming) and Hacker (an opponent who is good and may possibly be cheating). Graphics look good though. Load times (?) are faster.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade imo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, major upgrade in performance over series S. Smoother frame rate makes a bigger improvement than I ever imagined. Loading times on my old games is crazy fast. Got a great sale around Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. So much storage, fast downloads

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Why did i wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much better than the 1. I don't know why i waited so long to get it. From the graphics to the speed, this thing is just a monster. I'm incredibly happy i purchased a tv that can handle the series x.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made the pickup of my order so easy! After waiting for what seemed like an excruciating number of months for an opportunity to buy the console, I was thrilled to finally land one! And boy, was it worth the wait! The graphics, the speed at which everything loads... it's everything I had hoped it would be. I am so happy with this console!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy to set-up and get connected. Games take much less time to load than the previous console. Recent price increases is the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fast to process games. The graphics are amazing, and it has already been used so much. Absolutely love this item.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Big jump from Xbox One.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for quite sometime when I just happened to walk into BB and they were available. The associate said it was like holding a baby unicorn. The system is AWESOME! It loads very quick and looks fantastic. Playing Cyberpunk on the Xbox One and then moving to the Series X was jaw dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an amazing piece of hardware. Paired with a 4K television, games look incredible. Not to mention the extremely fast load times, quick resume multiple games, smooth interface, and backwards compatibility. I love being able to still communicate in parties with friends who are still on Xbox One. Highly recommend this console. This really feels next-gen!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X 1TB console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson who has the series X but needed one that would load up faster and hold more. So far, my grandson is very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Overhyped if you already own an Xbox One X.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Resume is a nice new feature. Cold boot time is significantly faster than previous models. With big title games often being larger than 80-100GB in size, 1TB really isn't enough storage. This should have had 4TB internal storage minimum. All Series X|S optimized games must be on internal storage or proprietary expansion card. You can still play older games off an external HDD. I have the additional 1 TB propriety expansion card but I am NOT a fan of this overpriced storage. I feel like Microsoft should have come up with a better solution than making us move files back and forth from internal to external storage. While you can orient the system horizontally, you will find that the bottom of the system builds up heat on the bottom quickly. A vertical orientation is certainly the most efficient but you may find it a bit challenging to make that work in an entertainment center, as most other devices are horizontally oriented. You definitely want to give this thing at least 4 inches clearance on the right and top for ventilation. Timing on the system is disappointing as Halo Infinite was postponed, I expect that as developers catch up with the technology we will see more impressive games. If you play "The Medium" on this console and see strange video artifacts, don't be alarmed your console is probably fine, it is the game. I have witnessed this on all 5 Series X consoles I have played on. If I hadn't seen this on multiple units purchased from different vendors, I would have been furious thinking that a brand new console was defective. So far this is the only Series X|S optimized game I have seen this occur on. I recommend this over the Series S for two reasons: 1.) The UHD Blu-ray, I like to watch movies and 2.) the Blu-ray drive, I like to be able to be able to play my older games and I like being able to purchase used games at a much more reasonable price. When we lose that physical media, we are locked into the often over-priced Microsoft Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best next gen system if you can grab one. Period.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Microsoft really did an excellent job with the system. With it being the most powerful console, quick resume, and with the Bethesda deal just being closed, along with gamepass, the Series X is the greatest value in gaming. So glad I was able to grab the system. Mad props to Best Buy for allowing me to get one at launch! So glad I did! 5 stars.

    I would recommend this to a friend