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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 37,084 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    You won’t regret it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I am coming from and Xbox One X, I can say with certainty that this thing is unbelievably fast. Just moving around the menus and going between apps is so smooth and quick. The games look stunning and load so much quicker. Bundled with game pass this console is absolutely worth every penny. You will not regret it. I promise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Big but great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a behemoth simple put. Besides that it is a really amazing console. Just setting it up and downloading a few games for my son, I could really notice the download speed and performance upgrades. Does not run hot so far it has been running terratech in 4K hdr for about half hour. See picture. The Xbox one x would easily hit 150 degrees Fahrenheit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't agree more, your new Xbox Series X Console is a true behemoth of a gaming system, and we're thrilled you are enjoying its features! And, happy to know you haven't experienced any issues with your console overheating. Thank you for sharing your experience! If you start to see an issue with heat distribution, we recommend the following link. We've created a helpful resource for our users, to assist in creating the perfect environment for their system. Find all you need to troubleshoot the issue, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent - Big Upgrade over One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It's a beast! Let alone just the SSD is a huge improvement, but the graphical capabilities are impressive as well. Love how quiet it is and the vertical position - blowing air up instead of out the back. This is better for ventilation in a cabinet or on a desk. Overall it's a beast. Big Upgrade. Everything is 60fps and pushing 4K or close!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Major junp from the Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New Series X has been a major improvment over last gen in everyway. Loadtimes, connection speed over wifi, feel of the controller are the major stand outs to me. And while there really arent any games for this system specifically Microsofts gamepass has given me plenty of games (that play better on this) to tide me over while we wait for new games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    much mo faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much faster than the previous models. able to load into games with ease and no one having to wait on me in the lobby

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. This is by far the best Xbox I have ever owned. The gaming quality is amazing.. It’s super fast very clear picture for movies. I definitely recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded for New Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system with a ton of storage. Running games like Sparking Zero or Call of Duty are a breeze. Happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox for my boyfriend, and he absolutely loves it! The setup was easy, and it runs smoothly with great graphics. He’s been playing for hours without any issues, and the gaming experience is fantastic. Definitely a great gift—he’s having a blast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and smooth running console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the interface is nearly the same, transferring all my Xbox One X saves and games was quick and painless, allowing me to sell the console and replace it with this one permanently. All the backwards compatible games that worked on the One X seem to work here as well. The new Quick Resume feature is great and allows me to switch discs or games and start right where I left off, without all the loading screens. More convenient then I thought. Occasionally the feature crashes but most of the time it works great. I encountered an issue where having too many tabs open in the internet app would cause the console to turn off, but zero issues when playing games so far. I assume the internet issue will be fixed with a firmware update eventually but its not a big deal. Games load much faster now, old and new games. That alone is a huge improvement. Will be a while before there is any exclusive next gen games for the console but its still great to get the best running console versions of current games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Console Ever Built

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever made. The design of the box, the build quality and the performance are second to none. Microsoft has redeemed themselves in my eyes. The system has everything you could ever want, and runs games at 4k 60fps no problem, some at 120fps. Just amazing. Then there is gamepass which is the icing on the cake, very sexy icing on a very sexy cake.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Sweet redemption! Thank you for taking a few minutes to share your story with us. We really appreciate your insight, and are happy to hear you are really enjoying your new Xbox Series X Console. Whether it be the optimized gameplay and graphics, next-generation design elements, or simply the ability to pair it with Xbox Game Pass, we're delighted you have found the ultimate package for yourself.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    big difference between one and x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics - I upgraded from the one to the x and the difference is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    X Box Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and speedy delivery of this product! The X Box series X has beautiful graphics and speed to run games on out 4K TV. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy to setup and worth buying with a 4k tv. If you have a chance to get a 120hrtz tv or monitor, it does make a difference. The speed of the console is another nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and i was a little hesitant because i was buying refurbished. Picked up and perfect condition even box was in new condition. Thank you he loves it. Would recommend checking out refurbished items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute powerhouse, quiet as a mouse, every game I have played on it runs buttery smooth. This machine right here can fit so many good times in it. Only issue I had was that for some reason during the initial start up, these consoles have a hard time connecting to wi-fi to update. Had to use mobile hotspot to get through that point but otherwise no other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console Graphics are awesome and speed is lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this product has been the best purchase I’ve made in a long while. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love Xbox x is the best, entertainment for family always with Microsoft family the experience in Xbox is incredible always.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Great upgraded from One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Xbox One X and very happy with the performance difference. Much smoother high action gaming with sustained framerates. Controller range seems to be improved. SSD makes game loading so much better, load times in games makes for a much more enjoyable gaming session. It was not easy to get an order in online but keep trying, it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts with us! We are so glad you're happy with your upgrade to the Xbox Series X. We hope you continue to enjoy the quick load times.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 outta 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great super quiet love playing with friends online

    I would recommend this to a friend