4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37083 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 37,083 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    What a game console should be.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a game console should be. Xbox has finally caught up to my TV's technology. Every action is responsive. The menus are fast. The game loads are fast. The graphics at 60 fps are smoother. Don't buy from the scalpers. Best Buy's website does a great job of making it harder for bots and scalpers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you found the next-generation gaming experience you were looking for in your new Xbox Series X Console! Whether it be the near-instant load times, optimized features and capabilities, or simply the whole package overall, we're happy you are enjoying the hosted gameplay. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Still awesome in 2023

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower still a power house in 2023. Game pass makes this much more worth it for the family. Controlling with the app makes installing and finding games easier too. This does run a tad hot so ensure you have proper ventillation for the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Wonderful Addition to the Xbox Family

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even only after a few days I'm extremely happy with my new Xbox. While there aren't many games available to push it to its limits, there are still so many features presently available to show you why it's a great purchase. Faster load times, quick resume, upping the res of older games. It's just all around great. To the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox for life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much more to say but BEST system put out by microsoft. if I had to say something to complain about it would be that it is a little bulky but with the processor and video the size is needed for cooling process. No issues at all with system controllers are great I have more than enjoyed several hours of play on this system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox1111

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is my favorite when i saw it i knew i had to have this one the people were so friendly s d nice it was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a true game-changer in the world of consoles. Its lightning-fast loading times transform gaming into a seamless experience. With support for 4K resolution at 120 FPS, games look breathtakingly realistic. The console's backward compatibility is a delightful feature, ensuring your old favorites are never obsolete. The Xbox Game Pass, akin to a gaming Netflix, provides an endless library of titles to explore. The controller design, though familiar, has been fine-tuned for even greater comfort and precision. The Xbox Series X is not just a console; it’s a comprehensive entertainment powerhouse, perfect for any gaming enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet system Xbox

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes indeed, this Xbox is amazing. The entire family plays it. Its very entertaining when guest comes by as well. Yes I would buy this again if I had too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X is a must buy for gamers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a next generation console that vastly improves over the Xbox One X. Older games can be played through backwards compatibility with instantaneous loading times, higher frame rates and/or better graphics while some older games have been optimized specifically for the Series X. I like playing old games that run and look better so that was a big reason why i bought this console. New games will look even better once developers are able to take advantage of the full power of the console. The Series X controller is more comfortable than the One X controller. It feels nice to hold. The grip is excellent. I never get tired of holding it. All of the buttons are easy to use. I have no complaints at all. The user interface is very similar to the previous Xbox One X. You can switch from one game to another very easily. I cannot think of any negatives as of this writing.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference as far as speed compared to the Xbox one x. Controller feels better than the previous models controller but still prefer the elite controller over it. Cheaper version of a PC. When have a chance get one or lucky based off the sales of these consoles and people stop hoarding them. It’s a good console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x action

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says this was the best Christmas gift ever! Which made me more than satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best surprise gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been asking for a while and this past christmas I decided to surprise him. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new system, super fast, amazing picture anf graphics quality. The controller is good but I use the elite2 so I will probably gift it to someone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is obsessed. Had to upgrade after his last one sided after ten years of use. No complaints. Looks good and the graphics are a+

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Impressive 100% recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality console. Very smooth system. Loading times are extremely impressive, graphics and performance overall would not disappoint. You can tell that Xbox put all their efforts and all the best technology on to this console. Anyone that buy it wouldn’t be disappointed at all, 100% recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome console that totally delivers. Performance and graphics are great. Only drawback is 1TB can run out pretty fast and force you to purchase a seperate storage card depending on how many games you have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I love the backwards compatibility, I can play games from all Xbox generations. So no guilt buying a new system while I have a huge backlog. It even makes the old games perform better. The new generation games look fantastic and load times are great. Gamepass is a great value in gaming. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Absolutely amazing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously the greatest gaming console to date. I can not believe the speed of this thing. Between startup to loading times, from download speeds to the “quick resume”. This thing is simply amazing. So thankful I was able to get my hands on one this year. Thanks to BestBuy for having this thing on my doorstep the day of release too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this is the newest Xbox one X and besides the fact of how hard it was to get, I am loving everything about it. Love the performance and speed of the Xbox. Microsoft really thought outside of the box for this one. Can’t wait to see what more amazing games come out for it..cough..Halo..!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Satisfied!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to get this product and it did not disappoint! I wouldn’t say that I am an avid gamer that knows much about processing speeds and all of the technical stuff, but that being said, even I can tell with the untrained eye how much faster this machine processes my games and the the way it translates to the movement on screen. I had an Xbox one before this and this is leaps and bounds better than the one I had previously. Setup was easy, it hardly disconnects from the internet in my experience, and honestly the overall quality of this system got me addicted to gaming again since I’m enjoying my experience a lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Series X review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed, Graphics & excellent next gen performance

    I would recommend this to a friend