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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37079 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 37,079 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. Got one for me and the hubby. The load times are faster and the graphics are better. The heating is the issue. I would advise to get a dust cover but so far it hasn’t over heated to the point that it shuts down. Storage is weird. So it will hold x|s and Xbox one games but if you have the old external storage, it will not play from that. You have to move them to internal to play and use the external for storage literally. With games being 100g, it still only holds so many games. I would advise to buy the internal storage that can hold more than 1tb.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great on my desk with plenty of room to spare! The 1TB is able to store all my games and the graphics are beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, the graphics and speed is awsome. Hooked this up to my 240hz faming monitor. Wow very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    They just keep getting better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of the size but it's different and I like it overall. The speed is so much better than the One X and I haven't had any issues turning it on by the controller like I did with the One X. Setup was a little goofy and more difficult than it needed to be because it requires you to use the app, but I got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the xbox one and this console is a life changer. The loading times for every game have greatly decreased and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console and easy to use and has plenty of memory and storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a little slow on the down loads. But everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox yet. Very fast. Great graphics. Ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We are happy to hear that the Xbox Series X is user friendly and you are enjoying the speed and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Microsoft's Best Yet... obviously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Graphics and speed are exactly as you would expect... Fabulous. I'm mainly a Halo guy, and so many more games to come out in the near future. I especially like how the membership now extends to CPUs, so I can enjoy them on multiple platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Lives up to the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and graphics are AWESOME! The system boots up in seconds and games start-up in a few more. Once you get started you notice the difference in graphics from the previous model Xbox compared to this. I'm extremely happy with the purchase and the hassle that was associated with trying to get a console before the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Smooth operating and def what I look for in a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A Dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Xbox supporter for years and was very excited to get a series x. The wait to get this was over a year with me never getting through for a restock. I finally got 1 right after Christmas 2021 and I'm so impressed with the graphics, speed, and overall quietness of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for my daughter. She was having a bummer of a day, UNTIL she saw her present. She started cheesing real big and cried "happy tears". I bought it online and the next morning at opening it was ready. I walked in, gave my receipt, and walked out with the xbox. Very fast, very friendly crew!!! She loves her Xbox!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    Purchased with All Access Plan.... Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By a streak of good luck and blessing, I was finally able to get one. I must say if there is anything to really scream to the heavens about, it's the load times. What would take minutes to start games now only take seconds. It's amazing. I don't have a TV that supports 4K AND 120fps, so I cannot speak to that yet, but there is definitely a smoother, more vibrant difference in graphics that I am enjoying. The interface is easy to pick up since it is the same as the One X, so if anything you're playing a beefier model, inside and out. Definitely worth the upgrade if you can get it, and the All Access program is a great way to go since you get a collection of games to play right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    A much needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Xbox One X bricked on me, it was time to make the upgrade to the XBox Series X. With the faster installation and load times and enhanced graphics this was one of the best purchases I have made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Massive upgrade from one S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a one S for quite some time. Brings back xbox 360 feelings with the design. With the advantage of a gaming pc. It's definitely worth more than its listed for. Better than my 1800$ pc.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    A great sequel to the xbox one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s faster than the Xbox one. The graphics are now more enhanced. You can use your Xbox one controllers on this device and you you can also use the newer xbox controllers on the xbox one. The only downside to xbox series X is that if you want to expand memory- you can only buy the cards they sell which are only made by Western Digital and Seagate- they cost about 90% or more than typical SSD cards that are used on the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast load times and downloads great graphics seen it was on sale for the holidays so I grabbed one for my son and upgraded him from the series s well worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rules!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and games! I bought my first Xbox 360 over 18 years ago! I played for way too long this weekend, and I’m shocked that my wrists and fingers are not sore at all. Economics FTW!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an Xbox system since the 360 and this machine is great. No bells and whistles, just fast and quiet. Load times are finally like a solid PC. No issues to date aside from no true next gen games to play. Cyberpunk maybe but it is a buggy mess. Highly recommend this system even if you have nothing but a PS catalogue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thanks for taking the time to share! We are happy to hear that you would recommend the Xbox Series X and are enjoying the fast load times. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft