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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37067 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 37,067 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Is Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & Powerful system would recommend 10/10 couldnt be Happier

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft knocked it out of the park with both the Xbox Series X and the Xbox Series S! I would recommend either of them, the graphics are amazing, the load times even more amazing, and they're both compact enough to not take up huge amounts of room, like their counterpart PS5...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We're excited you think we knocked it out of the park! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying its hosted gameplay and features. From enhanced graphic capabilities, to near-instant load times and computing power, your new setup can do handle it all. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    If you want an upgrade and can afford it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will notice an improvement in performance download speed and certainly graphics are absolute improvement. Ghost recon breakpoint was clear as day improvements, fps and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dream come true! Slick design and quick load times make this a must have console. With the proper TV, the performance for graphics is gorgeous and as more games are optimized and developed with the next gen in mind, we will see some wonderful games. Very lucky to grab one on pre order day

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded from old Xbox one. Great idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Upgraded from the original Xbox one and since it does about the same things as my old Xbox I was hesitant but oh boy. This thing is lightning fast, graphics are amazing, whisper quiet. Very happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pricey but it's a great console and with gamepass you will never have to look for things to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything my son wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my sons birthday. He thought he was getting the Series S but i opted for the X becuase of all of the existing physical games he had. He is overjoyed with the console. It is backwards compatible with almost all of his older games and runs the new games incredibly well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's an Xbox!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's the newest gen Xbox. How could it be bad? Love it. It's definitely of a large form factor, so it didn't fit in my media cabinet (shelves are too close, wouldn't allow for sufficient air flow). But its minimal design, basically just a black box, helps it look fine simply sitting on top of the media stand, next to the TV. The controller is comfortable to hold and seemingly of good quality. The UI of the XBox really hasn't changed from the previous gen, so it's very easy to navigate menus and find what I want. Maybe an icon has changed position slightly, but everything is very familiar. Great system! I'm looking forward to several future exclusives, which will further help me feel it was worth the considerable sum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mmhhmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love,love,love…this product literally has all the Xbox series all in one. Game changer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox continues to impress. I love how fast my games load and the graphics look amazing. Upgrade from the Xbox One X to the Series X has been totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, each new edition is an improvement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Consoles have begun to become overpriced. The controllers are not that durable and the memory space is not enough. If you plan on purchasing it with credit then its not worth it in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console, needs more storage options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an original xbox one, this was certainly worth the $500. Everything loads noticeably faster and games are prettier. The quick resume feature is extremely convenient. Games like fallout 4 and cyberpunk can be resumed immediately from where you left off last, even if the console has been unplugged. My only complaint (and the reason for 4 stars instead of 5) is I'd like a bit more storage. Its advertised as 1tb of storage but the UI takes up quite a few gbs of that onboard storage. And as of right now the most convenient way to expand storage is to drop an additional $200 on the external ssd card Microsoft is selling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Casper,

      Thank you for sharing your feedback on your new Xbox Series X. Another alternative for adding more storage is to connect a standard external hard drive. While you won't be able to play Xbox games that have been enhanced for Xbox Series X/S directly from it, older Xbox One, Xbox 360, and original Xbox games may be.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did not disappoint!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item almost a month ago and I have to say I am impressed. Coupled with my 6G wifi this item runs exceptionally fast and smoothly. Best buy also did a great job on their end with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse of a gaming platform. Beautiful graphics and very quick. However, I still prefer the PS5 due to the exclusive games like God of War, Last of Us, and Horizon Zero Dawn. I do like the cross platform compatibility between PC and Xbox. Looking forward to better games down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to get the upgrade from from S. It was worth it, the speed is night and day. And the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love the Xbox X. Play it everyday with my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics. Fast load times makes for better gaming experience. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improves all the little things for console gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the console with all the QOL (Quality of Life) improvements a a gamer could want. Cold boots in seconds, quick resume multiple games, works through reboots! Auto HDR and graphic improvements on older games. Old EA titles like BF4 now run in 120FPS! Its actually insane how much this system improves older games - something I only experienced on the PC side of gaming before. And in raw performance, loading, graphics and everything else, very is similar to PS5 in the games I've tried, though VRR makes a big difference, no screen tearing on the Xbox any more - frames look glorious on a 4k monitor. I Have both Xbox and PS5 and the Xbox is winning my time hands down (though gamepass is a big reason for this). If it weren't for backward PS4 VR compatability I wouldn't be playing on my PS5 nearly as much (not buying any more $70 games anytime soon - what are they thinking, I'll play Demon Souls in two years when its on sale or on plus or something)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to outline your experience for the community. We couldn't be happier to hear you are enjoying the next-generation performance and speed of your new Xbox Series X Console. And, thrilled to know you've paired with Xbox Game Pass Ultimate! The best deal in all of gaming, there's no better way to take full advantage of your console's capabilities. Thank you for your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast game play

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to get back into game play even from shut down, quiet, still a little to warm , even though fan(s) move the air, if you have it well vented should be fine.

    I would recommend this to a friend