4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37066 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 37,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox all the way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console... Partnered with Game pass is the ultimate experience. The performance is mind blowing. I also own the other next generation console which performance is comparable but games pass makes Xbox the better of the 2 choices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Winning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he loves it been running good since

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box x series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Fast , compact ,upgradable storage , great resolution. Work great with game pass. Loving it so far. My favorite x box I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazingly fast

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sickest Xbox ever created. Load times are insanely fast, for games and apps as well. Makes old games, like GTA V, that used to take forever to boot up and load, so much more fun. Graphics are incredible too, but it's the speed that has changed everything for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's a lot to say about your new Xbox Series X Console, but it sounds like you nailed it! We're proud of the package we've put together in your new system, and couldn't be happier to know you are enjoying your sessions on it. Thank you for sharing your story with us! We appreciate your feedback, and are thrilled to be a valued addition to your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best Console I've ever owned.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a machine. A bug here or there is not uncommon, but not any worse than my XBONE or my PC. Quick Resume feature is one of the coolest things I've ever seen in gaming. If you've played Read Dead 2 on the xbone, then you know how long the load times can be. With the Series X, it plops you back in game EXACTLY where you left off. It's bonkers how quick it loads. Sharing clips and screenshots is super easy. Integrates well with the companion app. I have it for IOS, so no clue if it works that well on android. Visually, the graphics are top notch. Gamepass Ultimate which has basically replaced the old Xbox Live service is amazing. So many games for free. Biggest complaint though BY FAR is the size of the SSD. It's 1TB, but with the 200gb or so taken up by the operating system, and the massive size of some of the games (looking at you Black OPs Cold War- 150gb+) it does tend to fill up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Associates were very helpful when purchasing and checking out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Just buy it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are reading a review for an xbox - you are thinking too hard. Its a great system and works well! Make sure to keep it ventalated - it runs hot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the most powerful xbox yet and a worthy console to own in your home. I am not bias and play every popular system out there and feel blessed to have this to play on. Xbox 360 games, Xbox one games all look crisp and even run way better on this system as expected

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well Worth The Wait

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox Series X is a must have for the gaming community. Unbelievable graphics with 1 TB of storage. The best part is that unlike the other guys, you can play your older version games and use the same accessories. Microsoft wins this battle again for the best gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best XBOX YET!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your only question is, "Is this console really THAT MUCH BETTER than the Series X?" The answer is a resounding YES. $500 well spent. Noticed immediate difference in Warzone from overall quality of graphics to the smoothness of coming into games from cold launch and just overall graphics response. Duh but it also helped my game. I had this on a 4K 60hz with HDR to start. Switched to a 27"Monitor at 1080p @ 120hz. If your concerned about playing at 1080p, forget it your eyes can't tell the difference and gaming just is better at 120. It's worth it until the monitor market catches up. Did have the annoying controller/battery issue where the controller would disconnect and not reconnect if the controller batteries died while playing. Requires a HARD RESET everytime. I bought a USB C cable to go corded until it's fixed, no problems since. Good luck finding one. Took me a whole day refreshing BBY but all worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it and hasn't stopped playing it since he got it. I used to always hear him yell at the game for it being slow and lagging when he played the ps4, but I haven't heard any complaints since he's been playing the Xbox, so that's a plus. The graphics look better too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Martin,

      We are happy to hear that your son is loving the Xbox Series X and all of its awesome features. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is basically the same as the old one. It only plays better. Flashier games, beautiful graphics, stunning performance. Racing games looks phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks of the Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is an outstanding system, its fast, quite, great graphics and best of all backwards compatibility. Found myself playing more on my Series X than my PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox I enjoy playing it a lot and Best Buy works great with their customers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    BEST XBOX EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox ever, most compatibility, best graphics, fastest load times, etc. without a doubt 5/5 stars. Although controller doesn’t look like it changed much from the prior generation, it is much more comfortable, a bit smaller and overall a big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The Box of the Future

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional console with a simple yet great design that has excellent capabilities for modern games and handles 4K just fine. What is packed into this “box” is awesome and Microsoft has done great at keeping it simple but improving on performance in every area.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jonathan,

      We appreciate the kind words! We're proud of the powerhouse we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. We're thrilled you love it! Thank you for taking a few minutes from your day to share your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best console of the generation

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over a year now, and this is by far the best console experience ever. Not only the best Xbox, this blows away the overall experience provided by the PS5 sitting next to it-- no clunky interface making it atrociously hard to find what you're looking for, no digging around through different screens depending on if you want something from your game library or to just watch Hulu, it's all just there on your menu a the press of a button. And that button is easier to use as well, since the controller doesn't cause your hands to hurt after hours of use. Better controller, better games, better media. It's just better, period.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best Xbox hardware by a mile

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the previous versions of the Xbox. Boots in seconds, resumes games in seconds, graphics are tremendous. No problems with overheating

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    2nd time is a charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my first one, as it had a faulty power supply (common issue apparently). Best Buy was great on the return, and got a second one that has no issues. It's fast, and renders games beautifully on 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty great and works smoothly- and also works after falling off my cabinet on my head during a storm !!

    I would recommend this to a friend