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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37066 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 37,066 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Can’t beat this xbox along with the 100 plus games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unboxing the xbox series xbox, registered to get 3 months of xbox game pass, this console is amazing. It runs so quiet and the graphics look super beautiful. Definitely excited to try the 100 plus games included in the xbox game pass!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. We're thrilled you have paired the two, and have been enjoying the elevated experience they host! We're glad you are pleased with your purchase. Thank you for sharing your thoughts! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Personal experience review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Xbox since early 360 days, it's an excellent addition to the line up. It works great and even more so on a 4k 120hz tv. Blows away any console before it in regards to just how good it looks and plays in the time we are in. I'm disappointed though too, I've had less than great experience with Xbox's support since they got rid of their phone services, their twitter support is awful and I still have not heard back on my first issue I had, my first series X gpu failed on me, causing screen tear literally anywhere even on factory reset screen, the only reason I have one still is thanks to Best Buy. Cannot be thankful enough to them. Back on topic, yes my GPU had issues and support is horrible apparently, so don't expect much help from them IF something happens, I'm sure mine was a unusual situation and I'm confident yours will be fine don't worry : ) All together the console is amazing and games run great, especially on tvs for next gen. (This current Gen now). There have been issues for some so keep that in mind and keep an eye out for issues, check the know issues that they are working on currently in the Xbox website, this will only improve over time. Be careful with Xbox support, they may have a more clent friendly ways but this has been going down hill for a few years and they have not touched base on it. Most importantly have fun and let the good times roll

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays awesome just what I wanted plays perfect tons of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy For Gamer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that the workers was so patient with me and my mother. Knowing we wanted a lot of stuff but in a cheap price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my purchase. It arrived in a timely manner and was delivered without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome console.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, got it for my boyfriend and he spends all his time playing, very fast lots of space and all the games run great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the newest console tbh. Its the enjoyeability of old and new games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X is awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. This has a good sleek black color and the graphics are amazing. Load times are incredible. I've been playing it for 3 months and haven't had any issues. I did call microsoft and bought their extended warranty plan. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy playing video games and this console will do just that. The sound and the graphics of the games are awesome. Multiplayer games are a plus to play with people you know or just go online and have fun. I like that you can have all of your streaming services on the console as well. This is an easy to use console just take care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very nice love it played all the time ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my purchase of the Xbox series X Best Buy even offers a protection plan which I found to be very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great hardware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as hardware goes this thing is great. It's so quiet and smooth. The quick resume feature works so well I forget it's doing its thing until I go back in and the notification pops up. Games run great and certain ones look amazing. Load times are incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Darn Tarrifs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox. Most comfortable controller, simple sleek black out design. Great console before the price raise unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast load times, incredible performance, outperforms the PS5 with Dolby Vision gaming, 120fps at 4K, Variable Refresh Rate Auto Low Latency Mode. I have mine teamed up with LG OLED C1, I hardly ever use my PS5!! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with everything needed. Runs like it should and was worth it. I rarely get lag or other problems. It was a great purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox > PS5. 5/5 Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Had the original Xbox One - Day One edition so this was a HUGE upgrade. Loads incredibly fast and and has great graphics. Definitely would buy if you have the chance. Haven't been able to test out the HDMI 2.1 yet but hoping soon. Good Luck!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great graphics!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing!!! Loads fast! Downloads happen in seconds!!!! My husband love this I got it for him for Christmas and he plays every day unless he has to work late hours!!! So amazing the difference between the Xbox one and the Xbox series X!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this console. With Gamepass Ultimate, I've been able to play almost every game I want without paying any extra. Playing Ori on 4k/120hz was a pretty awesome experience. Also, using the app to download and manage games is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and very quiet. Games from last generations looks better in this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console stays quiet all the time, games look amazing, games play much smoother and overall it is just much faster. Just wish I had a 4k 120hz TV to take full advantage of the power. I also wish it came with more storage but 1Tb works fine for me as of right now.

    I would recommend this to a friend