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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37066 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 37,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas morning every day

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over 6 months now and I am so happy with my purchase. I play daily and I am glad I got the Xbox. The controls graphics and space are good. I did purchase additional storage just to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Best console around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Really happy with my Series X. It has everything you need and new controller is very nice. Seems to run very smooth and a nice hub to control your setup. only downside is that these new game take up a lot space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! So much faster when I use both consoles side by side. Less crashing! Graphics are much better if you set your TV up correct! Best Buy is the only place that had protocols in place to allow a fair chance to buy this and it is much appreciated!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are loving the Xbox Series X, especially the speed and graphics. Thank you for sharing your thoughts with us!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He is obsessed with it. The graphics and ease of use are spectacular. I highly recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Excellent console, FAST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, quiet so far, controller feels great as well. Upgraded from the One S. Thanks to BestBuy for getting it to me by the 24th, just in time for X-mas, appreciated that greatly. Will be shopping at Best Buy for the foreseeable holidays. Cheers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are so happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBOX Series X is a beast and quiet amazing. I have played it on my 65" 4k TV and my 32" QHD gaming monitor. It even handles my 28" 4k monitor easily with the HDMI 2.1 hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox over PlayStation. I said what I said. 10/10 love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Definitely Worth the Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox Series X! The graphics look amazing and the short load times make the experience so much better. I upgraded from the Xbox One X and can definitely tell a difference in the visual aspects and responsiveness after the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts, we are so glad you are loving the Xbox Series X. We're happy to hear you're impressed with the graphics and load times. Enjoy your upgrade!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite Xbox so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally update my Xbox console after having the Xbox s for a good long while. Will always be a fan of Xbox it does exactly what I want it to do and will always be the console I choose!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! It’s super fast, super quiet and the graphics are amazing! Setting it up was a snap, just plugged my external HDD from my old Xbox to this one and BOOM, was ready to play. You will not regret going with Xbox this generation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system the graphics are incredible and plays flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Better than Xbox 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to get one of these! It's more powerful than than the my last Xbox 1. No lagging or getting dropped while playing the newer games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    AMAZING XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is definitely the next generation of gaming! Load times are super quick and gameplay is super smooth and looks amazing. Animated backgrounds on the Home Screen is a great touch, and the controller feels better than the Xbox ones controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Gen Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Xbox owner, I am still blown away by the graphics and performance. I've used the Series X on both 4K and HD TVs and the detail shines through. The loading time is 100x better than the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    It's an Xbox, Just More Graphics Power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big Xbox player for many years. I originally went after a new Xbox after buying Black Ops Cold War for my Xbox One S. It did not run well. I was finally able to get my hands on the Series X and instantly noticed a difference. There is some serious power packed into this console. I keep all of my entertainment equipment in a closet behind the TV, so the size is not a big issue for me. I can see, however, how this may be an issue for others. At the end of the day, it's just a more powerful version of the Xbox One S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Series X! We're thrilled that it's proven to be a more powerful way to play Call of Duty: Black Ops Cold War. Thank you for sharing your experience; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it my boyfriend loved it so much it’s so fast and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Xbox Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. It's a very compact nice looking system that blends perfectly in my entertainment center. All of the games look incredible on it with the Series X Enhancements. Absolutely worth it if you can get your hands on one!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Incredible graphics, load speeds and a great revamped controller this is a must have! If I could change one thing it would be to increase the HD space or lower the price on the expansion card

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Xbox consoles and this is the best of them all. Holds many games and the graphics are superb. Would recommend this to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Xbox Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned xbox consoles all my life from the original xbox, 360, one s and one x and this is by far the best console so far. It runs so smoothly and the resolution difference is astronomical from the xbox one. I know people agrue with the whole xbox vs playstation but honestly they are both pretty much the same, it’s up to personal preference if you prefer the xbox controller or ps controller and which one you’re more use to. But honestly an amazing buy and completely worth it especially with $100 off.

    I would recommend this to a friend