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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 37,065 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Thanks Best Buy !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy rather than the Xbox series X . There is a lot of reviews online and YouTube that will tell you how amazing these consoles are . The Xbox series X is amazing ! But I rather compliment Best Buy for the way they are handling selling these products . They seemed to resist the bots that are ruining the experience for everyone. I just simply clicked on the app and was able to secure the console and pick it up a week later after Thanksgiving . I didn’t need to camp out or pay a scalper more than retail . The staff at the store couldn’t have been more nicer . I’m trying now to get the PS5 and I’m trying Best Buy first before any other store . I recommend this advice to everyone . Please be patient ! Don’t pay more than you have to ! Best Buy’s customer service is excellent and the best place to buy your next generation console .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X-Series XBOX is Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a an awesome game system. I have been extremely happy with operation as well as gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox I play it everyday just love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The best gaming system on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system! It is a huge upgrade from my xbox one s. You probably won't really notice the graphical difference on most games but the speed and load times is phenomenal, and many other features make it well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Satisfied Husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my husband's series s to a series x, and he raves about the graphics and performance. He no longer has a use for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful. Easy to use. Looks great in a set up. Quick resume is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Incredible Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X provides a quality never seen before in a console. It is truly incredible and you can tell that Microsoft really put time and love into the creation. Graphics, speed, and quality are out of this world!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and then some! The hype is real, can immediately see and feel the difference from Xbox One vs Xbox Series X. Did a lot of research prior to making the purchase comparing the PS5 to the Series X and everything pointed me to this direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the first time ever walking in to Best Buy and not having any knowledge or understanding of what I was buying. The only thing I knew was that I was buying my son an Xbox as a gift. It was the best experience I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Phenomenal Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible graphics and processing speeds compared to previous Xbox console. A nice upgrade at a decent price point

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X - The hype is proven true!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X arrived right on time in perfect condition. No dents or any other damage. The Xbox Series X console looks and works excellently! All "included items" were included. I upgraded from an Xbox One and can totally tell the difference in load times and image quality. Didn't think it could get better than the prior version, but I was wonderfully surprised! Backwards compatibility is awesome! I purchased a lot of older games and enjoyed playing them with upscaled visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My hubby loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. Its super fast. It loaded his previous profile from his xbox 1 and games. Lots more space and room for expansion in the long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 is a gameboy in comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ps5 look like a gameboy bigger game library better games, bloodborne was the last good sony exclusive. Just wish xbox offered adult sized controllers that over the kid sized controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Would def recommend its a great console, works super fast, no loading times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent in-store pickup experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system is as amazing as any other owner will tell you. Best buy's service, however, was exemplary! very easy to use site and, setting up in-store pick up was as flawless as walking into the shop and picking it off the shelves. the employees were wonderfully knowledgeable, polite and helpful. If you got this far, give them a visit, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the new xbox series x. Super fast load times great graphics. Works great with my q80t samsung tv. Only issue i had was it took 6 plus months to finally score one. Now lets see some next gen games microsoft!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had zero issues so far and it works great. Have been mostly playing AC Valhalla and Forza Horizon 4 and they both look and run gorgeously. Coming from the One S the load times are so fast even on the non-optimized Xbox One games. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chad,

      It is great to hear that you are loving the Xbox Series X and that it is working great for you. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Xbox One upgrade, caveats for PS4 owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic power and super quiet cooling. Quick Resume and Smart HDR (adding legit HDR to content that wasn’t created for it) are well worth it, and while the SSD storage is not as fast as the PS5 on paper, it’s still a vast improvement over last gen. Backwards compatibility with everything on the Xbox One is incredibly seamless. It’s lacking in exclusives for now so there is a hard argument to make for someone changing from the PlayStation family, but even just being able to play some of last-gen’s games in a higher frame rate (Sekiro finally feels good to play, as with any other game that shipped with an uncapped frame rate) is a worthwhile upgrade from the Xbox One family for anyone who can afford it... and find it in stock for now. Good luck and be patient for the restocks, and screw the scalpers trying to charge people more than MSRP.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the power and backwards compatibility. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gift for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this xbox..cant get him off it..easy to set up and play..graphics are excellent no lag in play..excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yayyy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeeeee love this console now i can play with other family and friends

    I would recommend this to a friend