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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 37,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Can’t Switch Xbox Account to New Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself is fine and works but beware if you intend to switch your Fornight account from one Xbox to another. We updated our old Xbox to this one and my son attempted to switch his old account to this one. Complete nightmare. Login basically kept going in circles. He was eventually locked out of Fornight FOR A YEAR because the logins never would work and they just kept going round and round. He has played Fortnight for 4 years and he ultimately lost everything and had to completely start over with this unit. Very disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this console for 2 years and everything had been great. Have had to replace the controller a couple of times due to stick drift but the console itself is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with my Xbox 1 and have had no issues still to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Love the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X and no problems so far. Past games run smooth and fast. Played Far Cry Primal as the first game and the load times were blazing. I know they are difficult to find right now but I would recommend an upgrade to this when you can

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are so happy that you are enjoying the upgrade to it and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Spent the extra money and I'm glad I did

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reasons I purchase the Series X over the S is the media drive and the larger hard drive. The games look amazing on this machine and the controller works great. It was exactly what I was hoping for!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X Box has won this generation's console war. The X Box Series X is a better console than the Playstation 5. The package with the XBOX game pass is a tremendous value and is the route to go to purchase this system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new Xbox. The graphics are amazing and it’s really fast. I was so glad I was able to get a hold of one. Didn’t really like that Best Buy said they would release after 6am and it wasn’t available until 12:30 in the afternoon

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are glad your husband loves his new Xbox Series X. We hope the graphics and speed continue to impress.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my dad as a gift. He loved it. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE SHOW 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT GAME CONSOLE, I AM VERY HAPPY WITH MY NEW XBOX ONE SERIES X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Really a lot faster start up and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even care about graphics. The machine starts up and plays so much quicker. Hardly notice loading screens, yes I still play Skyrim. Also mods no longer ctd probably cause it can handle the stress.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    Unpopular Opinions Tends to be the best Opinions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation out competed the Xbox this generation but it’s definitely a worthwhile experience. Xbox game pass separated it from the competition. As well as the formidable controller reminds you of what made the platform stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed are a great upgrade. This is an upgrade to a previous Xbox and a PlayStation. My son loves this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband likes it a lot, he recently had an Xbox one so this was definitely an upgrade. I’m learning he may need a monitor to help with the quality rather than playing on a 55 inch tv. And I’m kicking myself in the butt not purchasing the insurance on the system within the 14 days, so hopefully nothing happens to it but overall he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend Purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had PlayStations in the past so getting this was truly one of the best decisions I've made. The UI is easy to navigate so you'll have a smooth transition if you've never owned an Xbox before. I highly recommend purchasing this over the model S because the display is high quality and the storage is worth the extra money. If you find yourself downloading a lot of games, the disc drive is an excellent back up for you. I also recommend getting the Game Pass on this console because you'll find a lot of Indie games that deserve high praise. Finally I'd like to mention the controller is much more comfortable to use than the PS5 duel sense controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is amazing. It runs so smooth. It's not a big as everyone thinks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Grade a gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard alot of hype but didn't believe it. Was finally able to buy this after not bein in stock and definitely worth the investment. Great graphics and speed and has taken gaming to a new level

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great quality of life improvements!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Xbox! It's whisper quiet, loads games very quickly and the controller is comfortable in my hands. There aren't many Series X games at this point, but they will be soon. Destiny 2 and Assassins Creed Valhalla look great running at 60fps!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Never wait to Upgrade!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of time it took me to get one of these, and the fraud loss L I took in the process, I barely want to touch a review. But, I actually love the machine, its a beast. (I was still playing a old xbox One) There are not many games i have even been into lately, and the only one I was really playing was Destiny 2... I was okay, but didn't do much High end content. I hated Pvp because I always get wrecked with 2-3 kills in a game. My first 100K game played, we hit that... Pvp, 20+ kills, without even using much strategy... Pack Kills, are FUN!!! :-D Anyway... I guess its time to finally go back and try to get my gallaHorns!!! Lets GO!!!

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next Gen is Here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. Load times are incredibly fast compared to an Xbox One. Everything looks great! It is rather large. I had to set it on it's side to make sure the cooling fan has enough room to work properly. No issues so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jojo,

      Thanks for sharing your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times and haven't had any issues!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to upgrade from the Xbox one much better rendering with newer games.

    I would recommend this to a friend