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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 37,065 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Yay! The New Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the new Xbox Series X. Superb graphics, smooth, crisp, bright. Easy to set up and, after purchasing the Totaltech membership, was able to purchase it for Microsoft's Suggested Retail Price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox x/s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , quiet and powerful! This xbox is out of thos world with its new features and S design!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Birthday gift to myself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall. The staff and process was easy and smooth. I traded in my old Xbox series s to get a brand new Xbox. I mean this Xbox isn’t a regular Xbox. You can run your games at 120 FPS at 4K. It makes the loading times on the series S make you wonder why are you even got the series us in the first place? I ended up purchasing the Xbox series X for my birthday and since I’ve recorded over 400 hours on this Xbox and the graphics plus game play I’m so Hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best XBOX system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to get one. The best Xbox console. Very Powerful and fast upload! Upgraded from the Xbox One. I Love the simple design look. Overall performance is amazing. I would recommend it anyone looking to upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      We're happy to hear you were able to find one too! We appreciate the kind words, and glad you are enjoying the power, speed, and updated cosmetic design features of your new Xbox Series X Console. Thank you for taking a few minutes to share your thoughts with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. We spend quality time with the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do! Much needed upgrade from XB1.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    next gen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t disappoint! not that much of a change from the last gen but specs are GREAT. Runs super smooth and great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love playing the game with their father and friends

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    No complaints, just fun times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for my husband for Christmas. He has been playing with it ever since almost daily. He loves it! I personally love how it can be turned sideways to make it less visible and to be able to fit it into a low shelf. I also like that he can still play his older video games as it still offers the slot to insert them in. We have also purchased online games that were easy to download. Overall, this is a great quality console and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Functions very well and smooth. Would recommend purchasing if in the market for w game console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Console is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. I don’t know a lot about the PS5 so I can’t really say which is better (not that I was going to anyway I don’t do the whole console wars thing) the graphics are phenomenal. Even on 4k 60fps it’s so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is unreal. It’s so fast, loading times are near instant. Much much faster than the Xbox One. I’m using it with a Samsung Q6 and it looks so realistic. It’s nice to finally have 4K @ 60Fps with ZERO artifacts on the screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the lighting-fast load times and gorgeous graphics of Xbox Series X. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Thanks best buy you made my shoping an amazing adventure ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Microsoft knocks it out of the park

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Hardware is very slick and Microsoft did a great job with support for our old controllers and accessories. Series X enhanced games look great and will only get better. SSD does wonders and everything feels zippy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really complain here, powerful, plays plenty of games on my TV and at 120hz when available. Also stays quiet

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Finally got one!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one and it was well worth the wait!! I jumped from the original xbox one to the series X and noticed a big difference. Performance is incredible and graphics are amazing! Love this console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully couldn’t be happier with it. It’s such a step up from the Xbox one so much faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Easy to set up and start playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolute beast of a machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except that this is a fantastic gaming system. Game pass alone makes the series X an absolute must have. I have a PS5 as well, but the series X gets more of my time on a daily basis. Can’t beat it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console stands up to the competition, even in a head-to-head battle! The combination of your new setup and an Xbox Game Pass Ultimate subscription is a duo made in gamer heaven. We're thrilled you've combined the two, and have been enjoying the elevated experience. We're happy you love it! Thank you for sharing your thoughts, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything loads up instantly and playing at higher framerates is awesome. A huge improvement on the previous generation. Bes Buy's system also made it easier to acquire than anywhere else I tried at a time of scarce supply.

    I would recommend this to a friend