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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 37,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolute beast of a machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except that this is a fantastic gaming system. Game pass alone makes the series X an absolute must have. I have a PS5 as well, but the series X gets more of my time on a daily basis. Can’t beat it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console stands up to the competition, even in a head-to-head battle! The combination of your new setup and an Xbox Game Pass Ultimate subscription is a duo made in gamer heaven. We're thrilled you've combined the two, and have been enjoying the elevated experience. We're happy you love it! Thank you for sharing your thoughts, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything loads up instantly and playing at higher framerates is awesome. A huge improvement on the previous generation. Bes Buy's system also made it easier to acquire than anywhere else I tried at a time of scarce supply.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Time to kill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing games on this is so much more enjoyable. The speed everything loads is my favorite part. It's quieter than my previous xbox's. The start up time is nearly instant. IF you are impatient like me get yourself one of these.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeremy,

      Thank you for sharing your experience with us on the Xbox Series X. We are so happy to hear that you are enjoying how fast and quiet it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console full of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have a PS5, but wanted to play Starfield, so ended up buying a Series X last minute. Have never owned an Xbox so getting used to the UI took a few days, but I’ve really been enjoying the numerous features the Xbox ecosystem has to offer. All the titles on gamepass, tons of old favorites from the 360 era available via back compat, and the various boosts that games have received. One X enhancements carrying over, quick resume, and auto hdr give so many titles a current gen feel despite their age.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox.Fanatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, lighting and gameplay are awesome. No lag clean picture to picture. Far superior to the Xbox Series S that i previously used. Load times are amazingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and it's so quiet compare to other consoles. If you sign up for game pass, you're all good to go. Only the downside is controller is bit boring compare to PS5 but still comfortable and works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The performance metrics and optimized computing power of your new Xbox Series X Console are truly unmatched in the space! And, when combined with an Xbox Game Pass Ultimate subscription, hosts the most advanced and next-generation gaming experience you can find. We couldn't be happier you are enjoying your sessions with it! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better and faster than the One X. Way better storage than Series S without having to buy extra drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been putting off getting a new Xbox and it was a mistake this new Xbox is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great upgrade after seven years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the xbox one slim 2tb and it was getting slow. The xbox series x is a great upgrade for the $340 drop sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’d originally bought the Series S because I was unable to get my hands on this one even though it was the one I wanted. I wanted to go next gen, but also be able to play copies of games I’d already purchased for the Xbox One X. Great next gen gaming for a reasonable price. I was initially skeptical after purchasing the entry level S console, but it packs a punch. So glad a upgraded. So glad I can start playing my old games and old games I’d never opened as well. A whole new world has opened up for me. I was so impressed with the optional hard drive I purchased with the S I bought a larger one for this one and have tons of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great system - get xbox game pass too!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a good looking system and plays everything I throw at it. I love the updated controller. This was also much easier to get than the ps5. XBOX game pass is so worth it too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you're enjoying your new Xbox Series X. Pairing it with Xbox Game Pass is an excellent suggestion, too, as it gives you access to 100+ great Xbox games, including Xbox exclusives such as Gears 5 and Ori and the Will of the Wisps. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Power Your Dreams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performances and high speed! Although there really isn’t any next gen games at the moment, playing the current games optimized really makes it feel like a whole new game. Highly recommend getting one when they’re available!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in performance between the series X and Xbox One is like night and day. All my applications load up faster and the graphics generated in the games I play are noticeably sharper and clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very fast and games look significantly better than the xbox one. Love the option to play my old games too. Everyone told me storage would be a problem but i downloaded 4 games and still have over 50% left.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade from an Xbox one and it did not disappoint! Everything is much easier to use and is faster

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Really Solid and Smaller Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, superior controller, runs relatively cool. The UI is exactly the same, but all the next gen features work as advertised. Very satisfied with my purchase. Although, for the price you’d think they’d include a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming System of the Decade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox experience in every way. It's basically like updating a PC, it plays all the old games, it plays them better than ever and now you can play stuff you never could before. For 500 bucks you are never going to get a gaming PC but this will push graphics with the best of them. This is not the Xbox One launch either, there is no fluff on the package here. It has yet to be seen if Sony's backwards compatibility is good but it's not the same as what's going on here. This is a unified system, not backwards compatibility. It plays the same games because it's built on the same framework. Look for interface changes to take advantage and operating system perks in the future but today it is Xbox just better than ever. Couldn't have asked for a sleeker package and more inviting system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rob,

      It's fantastic to hear that you're enjoying the power and performance of your new Xbox Series X. We're glad that you consider it to be comparable to a gaming PC. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy instructions on how to transfer data from old console to new. Graphics are so awesome. As an old time gamer from the 80's who has had various game consoles MS and not this was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the xbox one s and i love it. Better graphics and load times. Just over all a better system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the console for a few weeks and it seems great so far. Trying to fond ways to really push the limits but the games ive played have been really clear and the 1T of space has been gread compared to my xbox 1 S.

    I would recommend this to a friend