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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37062 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 37,062 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    A must have this holiday!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, and definitely worth the hassle of preordering!! Great graphics, fast load times, and quiet fans! Must say, I like that it’s so much smaller then the PS5! If your a Microsoft gamer, get the system!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Microsoft comes in with a bang

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the new Xbox Series X. Was a little caught off guard when I discovered no optical cable port but no big deal for me... Could be for others. Much faster than me one x and loving the enhanced graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the console and the 1TB expansion storage card. I couldn’t be happier. Also great that EA All Access is included free now too. I highly recommend you go buy the Series X because you won’t be disappointed!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited about the EA catalog joining the Xbox Game Pass Ultimate as well! Thank you for taking a few minutes to share your thoughts with us. We're thrilled you are enjoying your new Xbox Series X Console, and have even upgraded your storage capacity. We're glad it has been a good investment for you, and appreciate the recommendation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent game console but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Xbox console since its inception, and the Series X is the pinnacle of gaming in terms of loading times and graphics and just overall speed. The big problem I have is that in order to play dedicated Series X games, they must be installed in internal storage and not an external drive. With such limited space on the intermal drive, you might be doing a lot of juggling with installations between internal and external storage. It you are able to handle that inconvenience, then this game console is superb in every other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pinnacle of console gaming. Can play my old Xbox One games as well. Best Buy makes things easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for the Series X to drop price for a while and finally it did so I bought me one. Best Buy was really quick and convenient to buy from. After having a series X for about 7 months now I can say it really is a premium experience. Quick resume play, fast loading and download times, and the storage is really convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Worth the time it took to get it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and frame rate are great, load times are insanely quick, this was a huge upgrade from the Xbox One S. It really feels like next gen and I can’t wait for game developers to take advantage of the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Coming from the Xbox one X (the last best xbox), this new one is much smoother and faster. Also runs cooler and more quiet. No issues and performs great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a big Xbox fan. But bought this dude my son, he loves it. After playing a few times i can say Xbox is back. Great system, fast and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Graphics are awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are awesome! Noticed it big time from my Xbox one in my 70” tv it’s soo crisp now!! Starts up quick rarely any load time which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A Subtle but Significant Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft definitely went with the "if it broke, don't fix it" philosophy on this system. Is the experience all that different from the Xbox One? Not as much as you'd think, but it becomes evidently clear, fairly quickly, that you are gaming with much more processing power. Load times are much faster, yes, but to really see what. you're getting, you ned to play a game that has been developed specifically for the X|S on both an Xbox One and an Xbox Series X. It wasn't until I played one of the enhanced games on my son's Xbox One that I realized how much of a visual spectacle I was experiencing on the Series X. The visuals are so much bolder, brighter, and butterier. If you can find one, if you can afford one, I highly recommend the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da New Box (But don’t worry if you didn’t get one)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say this is a great console but it does have a few issues at launch. I’ll tell you now there might be some glitches that happens with your games like randomly shutting off the console or lagging out (I’m talking to you Cold War) but I don’t blame the console itself for that. The games are not being prepaired properly for next Gen and I’m not gonna blame the box for it plus they’re already looking to fix those bugs. Only complaint is Xbox doesn’t have the most newest releases when this thing came out but with Xbox game pass I think it’s still a great purchase. (If you didn’t get one dont worry about it. Not a lot of games are released for it yet so take your time to upgrade you’re not missing out on a lot but overall great console!)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changing literally when upgrading to new gen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that i had a 7-8 year old console an everytime i would play with my friends i would load so much later and with newer games coming out, you cant play them on the old gen.. now everything is much smoother and faster and i have access to any game (thats with Xbox). Id highly suggest, i wanted a pc but with the funds and space i have, the X is easily comparable and competes with pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 hands down best gaming console I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays it daily. Best gaming console. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I’ve ever purchased. Great graphics, fast fast loading and it’s backwards compatible all the way back to some original Xbox games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized computing power, user interface improvements, next-generation graphics capabilities, or simply the whole package, we couldn't be happier to hear you are enjoying your new Xbox Series X Console. The backwards compatibility is a huge perk, and we're thrilled you are taking full advantage of that aspect. And, if you're looking to build out your game catalog, consider pairing your new setup with Xbox Game Pass Ultimate! In doing so, you'll have instant access to hundreds of player-loved favorites, hand-picked from across all genres of gameplay. Find all you need to know to launch your experience to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best console you can buy the storage is great dont need to buy extra storage opening games is super faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I definitely would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Absolutely AMAZED!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I snagged one during a drop. Added to my cart and picked up from my local store. Overall I am very happy with the series x. I love the performance and the way the series x looks on my 4k monitor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you were able to get your hands on one! The overall performance and graphics capabilities of your new Xbox Series X Console are truly next-level. We're happy to hear you have found your new system to be a beneficial addition to your next-generation gaming setup! Thank you for sharing your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and use it daily wouldn’t want to go without it

    I would recommend this to a friend