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Customer Ratings & Reviews

$647.95
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The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 37,061 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Major rizz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from Xbox one, as quick and powerful as high end PC for gaming, packs a punch in a small form factor. As a PC gamer myself, I am impressed with the console. (Don’t tell PCMR). It was also a gift for me since now we don’t have to wait ages for him to load into lobbies =X Side note: I surprised my brother and told him to stop by Best Buy for a drive up order. I had to send the order receipt so he knew what it was before arriving, but it was a super convenient service since I couldn’t get it shipped directly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen is here! This was a no brainer purchase with the features on display: quick resume, improved graphics, lightning fast ssd. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and our son loves it. Much faster and more storage than his older one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase as a gamer. The speed and graphics are far superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great system full of value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system on the market. The quick resume feature is a game changer. I cant believe how whisper quiet it is compared to my PS5. I am a fan of both systems and have always been.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the kind words! We are thrilled you're a fan of the Xbox Series X, especially the quick resume feature. Wishing you happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best coupons for buying bigger purchases like this. Series X runs amazing after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and sleek and comes with batteries for the controller

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The Xbox X series is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox one. Runs smooth and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The power of this system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and power of this console are unparalleled. able to handle backwards compatibility and more. Ray tracing is amazing and the fact that you can switch between performance and power is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    amazing next gen experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first of all getting one was a nightmare but it was all worth it. its so fast the graphics are great and it is a true next gen experience ive tried it with the new cod mostly and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    unassuming, discreet console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console and way faster than my old xbox one it gets hot if running for some time, but whisper quiet. small footprint and you wouldn't think of being a console if put in an entertainment rack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geat Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my favorite console. I've logged many hours on it and have yet to experience any problems. Very reliable with great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate gaming console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for Xbox series X and PS5. They were out of stock constantly and the situation was not getting better as the Holidays approaching. I was lucky enough to log in Bestbuy.com at the right time and picked up the Xbox within 1/2 hour. It did not come with any game but as a new buyer I was able to try the Xbox pass for 1 month and paid just $1 to try a lot of games before buying them. There is nothing to dislike about the machine and the deal. I will keep shopping for another unit either xbox or ps5 to make some kids smile.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Well worth it if you can find it for $499.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a worthy upgrade over my Xbox One X. The Series X has better graphics, 120 hertz refresh rate, and load times are much faster. The bad, it is very hard to find.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Though possibly hard to track down, we're thrilled you were able to get your hands on one, and have been enjoying the optimized experience for yourself! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. With features like these, who could ask for more! Thank you for sharing you thoughts, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! He says it’s fast, clear, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox wins

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and great graphics and speed on load times Haven’t had any problems with my Xbox series x Best Buy did a great job on stopping boy users I’m playing call of duty cold world and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Best Xbox Console Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a great next gen console in my opinion. I didn’t have a 120hz tv but it’s great for those of you who has a 4K TV with HDR. This console is a perfect gift for Christmas that who wants to play it better but it’s impossible to get it right now and waited for 2021 when new games coming out like Halo Infinite and some cool games. Overall, I enjoy it and I’ll be having fun playing my video games with improved graphics and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X is 100% worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a complete upgrade from the Xbox one, it is 4-5x faster, looks 3x better and runs a lot smoother along with that you get to play all of your Xbox one games for free, and you will get slight improvements to all of them. Unless they are enhanced you get the enhanced version for free as well.. with the exception of a few games because that’s how the developers made it (upgrades are usually about $10). You also get to play select Xbox 360 and original Xbox games, and you can get game pass which gives you access to over a hundred games to play. Overall I would highly recommend getting the console if you are a Xbox gamer and possibly a PlayStation one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition very happy , finally can play games with my family

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly and quietly. The graphics have been top notch. It was worth the price!

    I would recommend this to a friend