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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 37,061 reviews
  • Rated 5 out of 5 stars

    The Xbox Series X is Dope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation fan boy over here. I haven't had an Xbox since Xbox 360. I was looking forward to getting the PS5 since I have over 100 PS4 games but it remained sold out. I lucked out on Best Buy and found a Xbox Series X available and purchased immediately. The best decision I've made if you get gamepass with it. The console loads games quickly and I cannot go on life without quick resume anymore. I haven't turned on my PS4 Pro in a long time because the Xbox is just that good with games like Gears 5, Ori, Nier Automata on gamepass. Get it. Also, Xbox is losing money on these consoles. You can make a PC with the Xbox's specs and you'd have to spend around $1500. At $500, it's a steal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sonny,

      Thanks for sharing your experience. We are glad you're enjoying the fast load times and quick resume feature on your Xbox Series X. We are happy to hear you have been pleased with your purchase and hope things continue to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Fast Xbox load speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from the Xbox one to the series X and this new model is super fast and works seamlessly with my tv also the new controller feels great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy of the year 4 me!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the sense of buying one of these because the last system that I had was Xbox 360 but I am so glad I made the choice to buy it even though I don't game a ton it's way worth it because of the specs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Console great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im from a time where when you bought a console where you’d have to choose what game to buy and sometimes you saved enough birthday money and yoy can possibly get one game. With this Xbox series X and Game pass ultimate i can pretty much walk out with a new console and a library of games from day. The value provides an overwhelming feeling of security and none of the FOMO of years past. Great product would highly recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with my Xbox One Series X!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A monster of a system! Everything loads as smooth as butter, games download with speed, and everything looks crisp. The controller feels better than ever-- maybe the best controller I've ever used, and I've used them all. I hate to admit that Microsoft of all companies did a good thing, but they hit it out of the park. Game Pass Ultimate is also the best deal in video games-- believe it. The only gripe I have come across is that when I've had two games in suspended play, then returned to them, only one saved the spot. I am used to only having one suspended game anyway, but if you're playing something that is light on save locations, it might be risky. Beyond that, I have run into zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a great gaming console with super fast load times. Quick Resume, FPS Boost, and Auto HDR are all cool features that make gaming even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to get this system for over a year and was not disappointed when I got it home and turned it on. Super fast load times amazing graphics. Love this system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day that I played on December 3, 2020, it blew my mind. Definitely worth $500 for this Next-Gen console. Performance 10/10, Graphics 10/10, Loading Times 10/10, Hardware 10/10. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The new King of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful Xbox. I love the speed in which this system operates so much I upgraded the rest of my families Xbox consoles. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Upgrading from Xbox One X. Definitely an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more space but I love it. It’s fast and reliable. I do play COD so it lag a lot but I heard it’s the developer that has to fix that problems but other than that it’s the best console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console, own PS5 also and this is better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this console is so amazing, the games look incredible, the old games look and play better. Xbox is doing so many things right, 338 games on Game Pass for PC and 400 for Xbox consoles for $10/month it's just insane. Do yourself a favor, if you love gaming, and you can get one of these, BUY IT. If you hate it and don't like Game Pass you won't have any trouble getting your money back reselling on FB Marketplace. Trust me Xbox is going to win this generation, PS5 is cool but so many bugs, so many problems, games are all delayed. Xbox has 25 studios and all the Bethesda games going forward are coming here or PC only. Pull the trigger.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best gameing console this holiday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. Game pass is a great value for everyone looking to save money on buying video games with over 100 to choose from. Still the best controller on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Birthday Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my son. Sets up easy and great graphics and controls.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox x. I Just received it and I think it’s great. I replaced my Xbox one which is still good but I’m always looking for better graphics. Let me explain, I’m legally blind and 68 years old. I do not see things like normal people do. Anything that I can do to help me play my games and see better, I will go for it. It’s fast, graphics are good and I can also watch the different apps like Netflix, Amazon and so on. I also got the two year Xbox game pass. I’m loving it. I have nothing else to do but waste time, ha.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my playstation with this system and could not be happier. Best Buy made the purchase process incredibly easy, even though these things are SO hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Fast and quiet. The experience feels very outdated especially coming from an Xbox One X ( last gen ). The user interface and controller are identical compare to last gen. The bluray and youtube app are horrible. This is a known issue with xbox. Bluray tends to go blank and needs to be rebooted. Youtube app has major frames stuttering. For games though its a great way to experience with game pass and xbox live.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the Series X with Mighty Ape the very moment it went live. My console arrived at 10am on launch day (Christchurch). Although the Series X enhanced games are pretty thin on the ground this early, I can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      Thank you for taking the time to share your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless upgrade from the Xbox One X. Super cool that I could just plug in my external hard drive from the previous console and starting playing on the new one. Graphics and speed are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Very fast OS and the quick resume and reduced Load times are nice. Every Xbox I have owned has had hardware issues … we shall see

    I would recommend this to a friend