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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 37,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the console and has had no issues with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Smooth performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag or overheating, great console and very convenient for a small gaming area.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox X Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with an xbox! This one is kind of bulky but the graphics are very nice

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Oh Yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, runs very smoothly compared to my last console. Graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and top speeds. My son is very happy with his Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Major improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if this would be a significant improvement over prior XBox platforms and it definitely is. Major upgrades to speed and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Best Buy Test Run!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool item, NO issues.....so far! But we'll review again in about 3 weeks after we truly test the item. #youtuber! performance, Storage and Controllers will be updated at a later time as I haven't had a chance to truly test these areas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    great graphics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeable improvement over the xbox one x in terms of graphics and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick resume and nonexistent loading are something you have to experience to appreciate. Graphics look great and for me I feel it’s smaller than I thought it would be.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kelly,

      The near-instant load times of your new Xbox Series X Console are truly remarkable! It's never been easy to jump into a game, or restart from an old pause point with the included Quick Resume functionality. We're happy you are enjoying your sessions with it! Thank you for taking a few minutes from your day to share your thoughts, we appreciate it. We're glad it was a good investment for you and your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love this Xbox!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited so long to upgrade my Xbox One. This console looks sleek and runs like a dream. I have been an Xbox head for forever and this cements position there for the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Series S and couldnt be happier! There is a clear difference in the graphics and speed of the Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift (upgrade from Xbox-s) for my son and he says the speed and graphics are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ultimately Mind Blowing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is such a great console for people who have been on Xbox for a long time since a lot of the games you own are transferred to the system via account ownership. The controller feels so good to hold. The only gripe I have with it is that it only has a 1 TB ssd storage, so I recommend buying an expansion card for it. Overall, I am enjoying everything the console has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O Xbox estava lacrado e o atendimento ótimo dos funcionários.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Xbox Series X - 24mo Xbox Game Pass Ultimate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great as far as speed and graphics However, it was touted to be a backwards-compatible device, which for the most part it is not. There are only a handful of games from the Xbox 360 and Original Xbox that can be used with this, which is very disheartening. Also, the only way I was able to get the device (due to lack of stock) was buy financing it with the Microsoft - 24mo Xbox Game Pass Ultimate membership combo, which should be able to be done using a BestBuy card instead of having to take out another line of credit. While the Game Pass is fine, it does not have the greatest library of games to play (Goat Simulator is entertaining for about 30 minutes).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase, Just do it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been one of my favorite gifts to myself. The experience In store was seamless and extremely helpful! The workers were extremely knowledgeable and friendly. The Xbox has been a great addition to my family / friend dynamic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    best console yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless system. Love it. Runs smooth. Graphics are better then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to playing many games. Hope To have it in the next 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Gamer tag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took an already awesome system and brought it to the next level. With the new graphics and controller feel you truly feel like you’re blessed to play such a great system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nathan,

      We feel blessed to have you on Team Xbox! Thank you for taking a few minutes to share your thoughts with us, we really appreciate your insight. Whether it be the optimized computing power, improved graphics capabilities, or simply the comfortable controller feel, we couldn't be happier to hear you are enjoying your new Xbox Series X Console. If you're looking to take your gameplay to the next level, we suggest pairing your new setup with Xbox Game Pass! In doing so, you'll instantly gain access to player-loved titles from across all genres and playstyles. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Really good quality and good fps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a big upgrade from the xbox one x better quality and better graphics

    I would recommend this to a friend