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Customer Ratings & Reviews

$647.95
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Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 37,061 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the amount of storage and speed his new Xbox carries.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best console on the market at this time. The graphics are amazing and I really like the game resume feature. You can jump out of a game, go to the Home Screen and quickly jump back into the game in less than a second. I can’t wait for the true next gen games to start coming out that will tap into the true potential of the Xbox Series X. I have so many Xbox series One games and Xbox 360 games and so far I am able to play them all on the console. It’s nice to have a console that is true backwards compatible. If you decide to get the Xbox Series X make sure you sign up for ultimate game pass it is a must for any gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us on the Xbox Series X. WE are so happy that you are enjoying it and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Family gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loads so fast and the 4k graphics are amazing. You won't be disappointed if you're coming from a older system. Best buy curbside pickup was fast and seamless. Thanks Best buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the fast loading times and gorgeous graphics of your new Xbox Series X. It's great to hear that it was easy to pick up, too. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great system, no games yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Fast in game load times. Graphics are great. Biggest bummer is the lack of games for it so far. We have game pass but we are still waiting for games like the née Halo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mg husband has been begging for one of these and got him one as a gift. Literally the best out of all the xboxes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Looks and performs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pick-up was quick and easy. The Series X was packaged beautifully. Setup was easy. The graphics and speed are beautiful. My son is very happy with this Christmas gift!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. What an awesome Christmas gift. We are happy to hear that your son is loving the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, speed and games available. Ordered recharging station for batteries

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Enjoying my new Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the games load so much quicker than my Xbox One system. The picture quality it sharper on my TV, even though it’s not a 4k TV. That’s going to be my next purchase. I’m not a big time gamer, but I have played many games over the years. I haven’t had this system for a long time, but I do recommend it’s worth upgrading to compared to the previous Xbox systems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an issues and it loads the games so quickly in comparison to the Xbox One. It’s also quiet as a mouse. I’m loving it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from original Xbox One (6 years old). The load times, 4K and ray tracing, and controller (only small changes) all add up to a much more powerful and amazing console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best console ever it runs everything smooth and the new controller is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new system. There are a few bugs they are working on but that is to be expected. Unbelievable graphics and speed. Fires up amazingly fast and great game play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? If you’re an Xbox gamer, you probably own this. Tariffs have raised price by $100 since last year sadly. Otherwise, a great console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Classic reliability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an xbox fan for years, never disappoint. Graphics and speed are amazing

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ugly, but it's great. Game pass adds extra value if you're someone who likes to try a lot of games without the commitment of buying them all, or you're a parent of a kid who goes through games like candy. Also, financing it with game pass for two years, assuming you're going to keep game pass that long, makes this a no brainer purchase. Cheaper than financing your cell phone. Backwards compatible with most things, some 360 titles too, including One S/X controllers. It's big and ugly, but that's really the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Next-gen hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade coming from a XO first gen, makes it extremely noticeable the speed changes and performance capabilities that the SX comes with!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    All that.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way way WAY faster than my Xbox One. You expect a boost with a next gen, but this exceeded expectations. It gets pretty hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Powerful upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful comparing to the previous generation. Easily output 4K at 30fps without too much graphical degradation. It does run hot but the fan is quite though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the optimized power level of your new Xbox Series X Console! There's no better way to take on the exciting world of next-generation gaming, and we're thrilled to have you along for the adventure. Thank you for sharing your experience! If you are encountering issues with overheating, we recommend the following link, where we've put together a helpful resource on system positioning. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting on purchasing it, but it turned out to be a great console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was easy to set up. Gameplay is very fast and no issues

    I would recommend this to a friend