Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 37,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console what we expected lots games to chose from

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought an XBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I think the Best Buy experience is first class

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sidney Parker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, grandson thinks it’s the best thing ever

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Of course it's fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X rules. No qualms with the hardware whatsoever, games boot ridiculously quick, HDR and 120fps look amazing, unparalleled console gaming experience. I've had a couple of weird software issues (volume issues, gameplay capture problems, new and old controllers dropping connection), but the small issues can't detract from how powerful this thing is. 1TB SSD is great compared to past-gen consoles, but it fills up quick. I really wish the external SSD options didn't cost half as much as the console itself. Still, I'm not going to detract a star for that. The console is still amazing, leaps better than my old One S.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the console is amazing - from packaging to product to setup. The packaging is amazing. The setup is easy. Copying files from the old Xbox to the new Xbox is easy. Games copy over but not all apps copy over. The device is solid and performs to expectations. My son and wife immediately saw the graphical improvements because I had been playing the same game the prior day. The controller is very light - almost too light. All in all, though, a great experience thus far! Lastly, a big shout out to the BestBuy team in San Marcos, CA. The pre-order process was very simple and the team was wide awake at 6AM to fulfill the orders!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new x box. great graphics. Not as much lag apparently

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing, faster load times less waiting and super graphics. My AW monitor wouldn't support the console but my TV did at 4k 60 FPS. What else can I say except this thing rips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this review, I now own both the Xbox Series X and the PS5. The console is extremely quiet and quick to boot up. I bought this primarily to play Halo Infinite which doesn't run quite as well as I'd hoped on my PC and I was lucky enough to get one during Best Buy's recent drop on Dec 28th. The gamepass selection alone is a phenomenal deal and gets you access to tons of games. There will be numerous titles coming out as Day 1 for gamepass which is this console's main strength. If you want more exclusives, the PS5 is your go to. If you are able to, I would get both!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Next Gen is Here Baby!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X Baby was second in line to pick this baby up at 6pm on launch day at my local Bestbuy. Build quality is great, design is simple but elegant. OS is the same for any xbox fans . Real quality is using the games at higher fidelity and faster loading times. Couldn't tell how many hours I wasted on Destiny load screens lol. Size is good not to big and fits good in my entertainment stand. Very Quiet. Love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      It's great to hear that you love your new Xbox Series X! We're glad that you were able to pick one up on launch day and that you're enjoying its fast loading times and quiet operation. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    New Xbox Rocks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new XBox - Said the graphics and the speed are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox super fast loading and downloading speed great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome console!! It’s fast, powerful and quiet. I been having a lot of fun playing games on the series X and this is a console that’s going to get even better in time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console ever!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is the best console ever ! I highly recommended for any beginners & also is a great gift for anyone that’s looking to purchase one for their kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying it, glad to finally upgrade from the one s. Also enjoying the quick resume feature and didnt know how much i needed it in my life. I bought it when there was a great deal on it and do not regret it. Now im just waiting to pick up a better controller with another great deal when it pops up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New Xbox user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I’m a first time Xbox owner the storage is great as well as the game graphics thanks for creating a wonderful system Microsoft

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console. Amazing speed and graphics. Havent stopped playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Gaming!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Xbox! Our son is truly enjoying having it for all his gaming needs!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Powerful console!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a very powerful console that can run 4K at 120fps! Great purchase, but unfortunately is really hard to buy right now due to scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best X-Box on the market!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my “kids,” but I enjoy playing every once in a while. Upgraded from our previous X-Box One and have been impressed with the series-X. The load time is so much faster than previous models. With the ethernet connection and our internet speed, games like Assassins Creed, Call of Duty, Halo, all download in minutes! The gameplay is smooth, 120hz, (with a tv or monitor that is capable of 4k@120hz), is absolutely incredible! The details in the games, colors, etc, just all around great console. A true upgrade from the previous versions. Initially, I wasn’t sure I would like the new design when it was released, but as it sits in my black entertainment center, it’s hardly noticeable. My only “negative” is the amount of storage. With these large size games, 1TB is gone pretty quickly and so you need to use the expansion card. Getting a 2TB card from X-Box can run you antother $280. So you take a $500 system (depending when you purchase, holidays, black fridays the system goes on sale), add an expansion card and now you’re at $800. Add another controller if you purchased a system with just 1 controller, and you’re close to $1000 after taxes. Again, these things aren’t needed right away, but if you or your kids are “gamers,” you’ll definitely want the extra storage. Other than that, you can’t go wrong with purchasing this system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome comsole

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good console better graphics better quality i like the simple design very straight forward desin

    I would recommend this to a friend