Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 37,057 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Coming from an xbox one and very happy with this new machine. Also, best buy, as always, was a pleasure to do business with!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox Series X. The power and console are great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Backwards compatibility is amazing. Quality of life is amazing. Great graphics, quick load times and quick resume is life changing. I couldn’t go back.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Game Pass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox, Game Pass is great. The console is fast, and Quick Resume is a really cool feature. I wish quick resume worked on every game tho

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Good console, bad accessories

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from XBOX One to this one and no doubt it was right thing to do, better graphics, better speed and agility while playing heavy games, my only complaint is about the controllers, controllers buttons breaks easily even for moderate game play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new xbox has been great we love playing the games and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sick

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so much better than the xbox one. Couldn't get a ps5 and had the opportunity to get this. Not mad at all. Game pass is an awesome feature.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars but the mandatory every 6 hour reboot is not cool. I play bdo and you afk overnight to produce items and make money and it just won't stay on. I love that I can now play the game and everything loads and no lag at all for any of the graphics or during pvp. Overall it is a great buy as long as the bugs can be fixed in a patch or update that would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Big Step Up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was a big fan of my Xbox One X, the Xbox Series X is a fantastic step up. The controller has been subtely updated but the textured grips are really comfortable and make an already top tier controller even better. The system is lightning fast and boots up almost instantly. Games load up almost instantly as well. Couple this with the insane value of Xbox Game Pass and the value for your money is insane. All peripherals (controllers, headsets, charging stations) also carry forward to Series X so you won't be forced to buy extra controllers or new stuff if you don't want to spend the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you consider Xbox Series X to be a big step up from Xbox One X. It's great to hear that you're enjoying its fast load times and comfortable controller, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the older xbox series. It is really fast with great graphics. Thanks to best buy for having one when nobody else did.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how short the load times are!!! Love how fast it is all in all im very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    BEST CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox really fast and also all games look Really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is the future

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console for the best price. Really can’t be beat. The graphics and FPS are next level. The loading times for games is astronomical. The real minding blowing feature is the “Quick Resume” feature which allows you to dashboard from a game, start up a new one and then go back to that previous game later and have you transported instantly back to where you were in a matter of seconds. You can even dashboard, turn the console off for a few days and then start up the game with the quick resume and you’re back in faster than if you had to reload the game every time you wanted to play it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could definitely be better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its pretty solid as a console. I personally feel like the optimization on games is pretty awful but aside from that it does what it needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox family-friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite console to play with the family. I use all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Does not disappoint

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Microsoft really put the gamers first on this one. The graphics look great, the load times are quick and it even makes older games look better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4k Xbox and tv.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system you can get. Linked with 4k and your set. Best By helped so much with quality and customer experience. And it helped to pay monthly wih 0 intrest. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Solid Performance/Awesome Graphics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an Xbox fan since the beginning. This is an awesome gaming system with solid performance and awesome graphics. Great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great features So much content available through gamepads/older generations. It all runs smooth. Even 10+ year old games look great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift, but I understand that it is exactly what was wanted. Works well. Very satisfied.

    I would recommend this to a friend