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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37043 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 37,041 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great console but still has its flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, but there’s been 3 times now where the sound stops working and I’ll have to turn it off for a little while before I can turn it back on and the sound is restored.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and graphics. It’s an especially good deal if you buy gamepass

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Kids love it and with game pass ultimate you get access to a lot of great games as well. Can't go wrong if you get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your kids are loving the Xbox Series X. Thank you for sharing your experience with it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    An Outstanding Console With Power That Spans Gener

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been lucky enough to procure both next-generation consoles near launch date, I've got to say that The Series X has been getting the majority of my playtime lately. Yes, the launch lineup is forgettable, but that has yet to be an issue for me. Like most gamers, I've got a miles-long backlog from last generation, and the Series X has been an outstanding way to enjoy enhanced versions of games from the entire Xbox ecosystem (Xbox,360, and One). Yes, the PS5 can run enhanced versions of some last-gen titles, but most compatible titles run just like they did on the PS4, and in terms of PS3 and older titles, you're best bet is dusting off the older consoles if you're looking to play these older titles. Don't mistake this as fanboyism because I have high hopes for both the PS5 and the Series X, but at this moment in time I'm spending more time with my Series X in spite ofthe total lack of worthwhile exclusives. This console makes playing many of my favorite titles faster,more convenient, and better looking than ever before, and it does that flawlessly. You can't go wrong with a PS5 or a Series X, but with the Series X the consumer is getting an unbeatable value proposition with GamePass Ultimate (this is a no-brainer if you own the console, as most of you already know). The console itself is worth owning right now even without any must-own launch exclusives if you ask me. I've been very happy with my purchase thus far, and can highly recommend the Series X for any serious console gamer. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X - WORTH THE WAIT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X works exactly as advertised, an absolute powerhouse! With the All access pass the purchasing process was pain free, EASY, and really quick! They let me know my item was available a day early, I walked in to grab it, and walked out less than 5 minutes later excited to check out this new machine! Thank you both to Best Buy and to Xbox for this product, and the ease of access in getting to purchase it! You’re fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the best way to purchase the gaming systems that youre interested in. I have bought all my gaming systems here including my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Bliss

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! Does what it’s supposed to do lol..

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the controller and the graphics are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! having no issues with it since buying. Worst part was trying to get one for over 6 months. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox X is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X is awesome. Quick loads, graphics awesome, game pass, cloud gaming. Can be an emulator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly going to get a Ps5 . but I was like no I don't wanna be like everyone else so I went ahead and got an Xbox and man. It's been a great console.Loads quick and easy functions as well.. Easy to navigate and the Xbox ultimate pass make it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive new console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the original Xbox One for a few years, so upgrading to this machine was much needed. I was using an external HDD and I just simply unplugged it from my previous Xbox and plugged it in here and everything transferred. I love how easy it is to upgrade from the last gen, and the quick resume is pretty impressive. Even if you unplug the console and move it, it still is able to quick resume games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Huge Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from my Xbox One. So much faster and the graphics for even older games is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    MUCH better than PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look amazing in HDR and the load times are insanely quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console! Easy to set up, easy to calibrate, lightning-quick, and a beautiful picture. I really love Game Pass as well. Outside of the monthly subscription, I may never have to buy a game. Great job, Microsoft! My only complaint is, can we just have controllers that come rechargeable instead of requiring batteries? I know there's a piece you can buy to make them that way, and I did, but... I know you can do it. We have the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xboxxxxxxxxxxxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X 1TB is great; I question why 4k discs are not sold because the quality is better than online, wish Xbox were 8k, decently priced at Best Buy and where they sell the real deal

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen is a great upgrade from the Xbox one. Product is much faster and works better and the better looking graphics is key

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally powerful and much faster than than the Xbox One X.. i can truly tell the difference when it comes to speed and performance!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are loving how powerful and fast your Xbox Series X is. Have a great one, Nelson
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console to be able to play original xbox games, xbox 360 games and xbox one games and play xbox series x games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Powerhouse system!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good system. Not as good as PS5 but it is definitely next gen as far as graphics go. The quick resume feature is great !!

    I would recommend this to a friend