Customer Ratings & Reviews

Customer service at Best Buy was great as usual. The new Xbox is a by far better system than my old S series. Very happy with my purchase.

Awesome system!! Loads games fast, can still play with people who have the previous generation console. Graphics are out of this world.

This is definitely an upgrade from previous generations, the load times and graphics are much better than the older models.

This console is absolutely incredible. It’s extremely fast and is absolutely silent. It 100% is worth it and I’d recommend it to anyone.

It's a beast. Eveything looks great and the framerates are buttery smooth. I like the UI and game pass is a pretty good value.

Great Console, having a 4k TV or monitor is a must to really appreciate the power this has. Such bright, clear, and crisp video display. Only problem is the price hasnt dropped in 3 years. It's has super fast load times, fast processing, everything a gamer would want and need. Super happy with this purchase

This is a short review coming from a lifetime Playstation gamer. Much like Xbox players migrate to Playstation to try out their single player story games, the same could be said about me, a mainly Playstation player wanting to try for the first time xbox's main franchises. I'm enjoying what im playing on a powerful console. Gamepass is definitely a must. Truth be told there quite hasn't been a game that has screamed Next Gen to me.

Great product and quality. The picture graphic is awesome with interruptions. Fast loading and downloading games.

Waited so long for this and wasn't disappointed! Fast loading and top notch graphics, pairs perfectly with my OLED tv.

Awesome graphics, easy set up, and all round fun console.

Reason: The blu-ray drive that will work for your DVDs, blu-ray movies, 4K Ultra HD Dolby Vision movies, games, old-gen games and whatever else Microsoft does with that drive in the future. And you get extra storage... For even more games, of course! Unlike Sony and their hubris (I also own a PS5, and very much dislike the fact that the best they could do was PS4 backwards compatibility), Microsoft listened to their fans, and thought it wasn't much work to bring backwards compatibility ALL THE WAY BACK to the original Xbox, so you don't have to have a 360 and a One X around... unless you want to... because this one plays it all* (some exclusions, Kinect games specifically, but yeah.) Speaking of games: Game Pass, an all you can eat buffet of games that you can enjoy, and if you go ultimate (for dinner buffet price, of course) you get even more options with EA Play, Xbox Live Gold (and its monthly games) AND PC GAMING TOO. Playstation doesn't have an answer for such comprehensive service, and please forget about PSNow, it is the reason why we can't play PS2 and PS1 on the PS5, and will likely be obliterated when XCloud is fully functional - I'm no fanboy of either platform, just giving my $14.99 per month here. Weaknesses? One: Storage. In two ways, as the internal storage won't be enough for us to hoard games as those next gen games are very greedy with space (though you can expand available storage it in two ways...), and the price on those storage cards. like a lot of things Xbox: brilliantly planned, meh execution. That level of storage speed does command a premium, but getting stuck with a proprietary form factor is what killed the PS Vita, thankfully here we do have the option of adding a huge, albeit slower, SSD via USB 3.1 so we can store and play games from all previous XBox generations, and store XBox Series games, as they can only be played from internal or expansion slot memory.

So far, no issues. Just waiting on new games to see what it'll do. Does improve graphics on old games. Fast and quiet

I actually found a better price for this on Amazon so I went to my local Best Buy and they matched the price. Between this and the excellent customer service, I will always shop with Best Buy!

I got myself this series x because I'm not really a fan of PlayStation. Although I don't play this too often I do like how the graphics come to life with my TV. One nuance though, avoid Dolby Vision gaming. There's a not so great lag associated with it.

Definitely worth buying! Love the new look!!!!!!!!

I pre-ordered the Series X with Mighty Ape the very moment it went live. My console arrived at 10am on launch day (Christchurch). Although the Series X enhanced games are pretty thin on the ground this early, I can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup. Running games off of an external conventional hard drive wont be as fast as the SSD but if you dont care about saving 20 seconds then it's all good. Yes the xbox one games I played looked better and ran smoother (although im comparing it to the one s not the one x but the difference is noticable) - Modern Warfare was hugely improved. GTA online looked similar but the frame rate was just smooth as silk. Im actually noticing that original xbox 360 games look really nice and run smooth. Its as if the textures are smoother but I dont know how thats possible or if im just seeing things - however Left 4 Dead 2 was a really nice experience. I even tried an original xbox title (Star Wars Battlefront 2 original) and the game looked wonderful with upgraded reolutions. The Series X is quiet too. Its on the desk next to me as I type this and I cant hear a thing. My experience is completely positive so far. My xbox one controllers also pair up seemlessly if I want to use them. I can't fault this thing at all - When content for next gen games and upgrades start rolling out this thing will be epic (So far I can say that Modern Warfare and Star Wars Squadrons seem to look particularly good visually) - One quick discIaimer though - I am currently using a standard 1080p computer monitor for now (my 4k tv is in storage as Im moving house) So all of these observations are just in standard 1080p but even that looks better - im looking forward to seeing it in 4k. Thanks for reading - 5 stars all the way.

Love my console. Had stopped gaming for a few years, once I installed my new console I have yet to want to put the controller down!

Silent. Quick Resume. & Fast. Add game pass and your set. Doesn’t have must have exclusives yet but they’re coming fall 21.

Does what it says it will. Loads fast. Good quality. Good frames. Good deal with XBOX game pass. Easy set up. Graphics are outstanding.

Awesome service at this nest buy and i love the product