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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 37,040 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Deo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wonderful my kinds enjoy a lot, they play all day.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance with great graphical output. Finally seeing the console on the shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X is legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. It looks beautiful. The quick resume is great too. I still can’t get over how great the games work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chad,

      Thanks for the kind words. We are glad you're enjoying the Xbox Series X. We hope the speed, design, and quick resume feature continue to impress!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love my Xbox!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox! I had the Xbox one before and when I upgraded, best decision I've made. I got a great deal from Best Buy and I haven't had any issues with my Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and husband love their PS5’s! Finally made the switch after having Microsoft/xbox products only for years and they are both super happy with them, two years later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s an Xbox and it’s great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System performs great, setup was easy. I’ve had Xbox systems since the original and can say this is the best yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is super quiet, the quick resume is reliable enough, and the d-pad is easier to use than the previous controller d-pads. My only slight complaint is that sometimes quick resume does not respond with games after playing a couple of different ones before the one that you want to quick resume.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Julian,

      We're thrilled that you're enjoying your new Xbox Series X. While Quick Resume is fully operational with thousands of titles, we are aware that a select number of optimized titles may be experiencing issues with this feature. To ensure the best possible experience for our fans, we’ve disabled the feature for these titles and are working as quickly as possible to fix this issue at the platform level. Thanks for sharing your experience.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Gaming console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and speed. Definitely worth the wait for the console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The performance of this is awesome!! A big upgrade from Xbox one!

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you all know this new Xbox Series X is almost impossible to get. I happened to check their website this morning and it was there! I am normally not so patient, but kept telling myself to give it a chance. It added to my cart and I was able to place the order for pick up at the second closest store to me. A little out of my way, but I am not complaining because it said I could pick up Friday but it was ready today!!! Got it and am so happy! Thank you Best Buy for making this happen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations!!! Graphics are incredible, speed is amazing and start up of Xbox is instant. Loving it so far!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that the Xbox Series X has exceeded your expectations. We hope it continues to impress. Thanks for taking the time to share!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Incredible Console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and Most powerful console on the market! Graphics are incredible, speed is insane, and load times are cut to shreds.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a xbox fan since day one of the 360, and still a huge xbox fan and for many different reasons. And if Microsoft bought a new system out , id be sure to own it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX X is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need I say more - Excellent Gift. I use this almost everyday for games, movies and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I am very happy with this console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console plus i couldn't resist buying it because it was on a great price , runs smoothly no problems and is fast as it should be , just one negative if you have a lg OLED tv just don't adjust the game more while playing I had to reset the TV to make it work again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing console, fast and efficient with plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xbox consoles since they came to the market for sale. I love the Xbox because it's easy to use, description of specs are just bought the Xbox Series X which is replacing my Xbox One. Specially since it has blue ray drive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe the difference from my 360 to the x series. So glad i was able to get my hands on one of these!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    No disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this xbox for some time, and it does not disappoint! Spuer fast load times for installed games and nice to have it double as entertainment center when needed. Super happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bought. Works well and even when I went to return they had a solution for me.

    I would recommend this to a friend