Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 37,040 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Haven’t had an issue yet and the next gen games look amazing. Highly recommend this console!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable console ideal for gamers who prioritize digital content and don’t need 4K resolution, but still want a taste of next-gen performance and features. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fun, fast, and incredible graphics! Endless hours of joy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST Console Money Can Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console out right now! 120hz and support for more monitors than the PS5 plus being overall more powerful of a console makes this the most competitive option! The fact that Halo Infinite and the future Bethesda games will all be Xbox exclusive makes this console in its own league. I’m a PC player and I bought this for my girlfriend and she’s in love with it. The little amount of time I’ve had with it has already impressed me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Load times are significantly shorter, frame rate is great, and quick resume is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT gaming system!!!!!! I love this console. Between the full backwards compatibility, the semi compact size, and the amazing performance, it's a great bang for buck! Much more performance than a similarly priced PC. Everything is smooth. Really worth the upgrade from an Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with good graphics and easy to use. Nice controllers and perfect for gaming online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You Feel Like You're Modded

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this is astounding. My shift from the Xbox 360 to the Xbox One was subtle, noticeable. My switch from the Xbox One to the Series X is slap you in the face incredible. The 4k option isn't an option for me right now with the TV's I have, but the processor and internal memory have me actually being competitive in games I've been getting smoked in for years. People think I'm "modded"... lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for after work vibes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said buy this only if you’re a serious gamer, bought this as a full time college student and a part time deli worker and I’ve never looked back. For the graphical experience it gives you and the amazing game pass you can subscribe to, you are set to have endless fun.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this delivered on launch day. It came as advertised. Very short load times and games look great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    amazing console

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best next gen console ever made. very fast and made to handle any game that gets thrown in its way

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console is the best system ever made! We made be a bit bias, but we tend to agree. There's a ton of next-generation gaming power built into your new system, and we can't wait for you to explore all of its features and capabilities. Thank you for sharing your feedback with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Everything i was hoping for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and speed. A huge step up from the previous generation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Better than PS5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my a PS5 and got the Xbox with gamepass. Never looked back. Xbox loads faster and is much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Very pleased...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome console, ive had it for about a month controller feels better and it loads so much faster..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Purchase & Exchanges

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good - It is a Xbox Series X & works as it is supposed to. The Bad - Note: This is not BestBuys fault & they were helpful every step of the way. - I initially purchased the Xbox and it came with a faulty controller. I called customer service and they said that they would replace just the controller. That in fact was not true. Since Bestbuy no longer has American Call centers nor can you reach an actual store the reps that I spoke with were a little out of touch with store policys. I brought then entire device back & it was replaced. Xbox #2, the controller worked, but the disk drive & fan were faulty. I returned device #2 and was given a third with no grievances outside of needing to wipe the device and drive it back in. Device #3 works as it should and I had no issues returning the items to get a new one in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Christmas gift for my little brother!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived in perfect condition and just in time for the holidays. My little brother was thrilled with the upgrade from his Xbox One, and he loved how smooth his gameplay is now. The difference in graphics from last gen is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X is console king.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. 100% recommended for any console gamer. Super fast load times and excellent graphics. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, fast and has a lot of storage. Shape of the console allows for easy setup anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Holy Cow, MS NAILED IT and I hate EVERYTHING!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got super lucky with this preorder. Staff in store was super awesome and console is amazing. Do not fall for suspect YouTube videos of this console pooping the bed or beating small children while smoking cigarettes - this console runs well, looks good and makes games that should have played well on the XBox One X run amazing, play like they have been done properly- Assassin’s Creed: Ezio Collection, I’m looking at YOU! A crowd pleaser. I hate everything except Bass and love this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best video game consoles ever made! Super fast and graphics on current gen are next level!

    I would recommend this to a friend