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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 37,040 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing Hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised at the size of this thing. This is almost half as big as the PS5 yet pack almost the exact same hardware in it. One of the big advantage of the xbox is that it is backward compatible with all Xbox games, back to the original xbox, unlike the PS5 in which only PS4+ games are compatible. The Xbox all access pass gives you access to tons of games at great value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the backwards compatibility feature of your new Xbox Series X Console! It's an underrated perk, and we couldn't be happier you are taking full advantage. And, excellent choice in pairing with Xbox Game Pass Ultimate! It truly is the ultimate duo in the next-generation gaming space. Thank you for taking some time to share your feedback with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of graphics are unbelievable, very fast loading, huge library using the game pass , what else can I say, I confirm it’s the best video game console in the market !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. It was easy to set up and it's easy to use. I try and get all the main console systems so I don't have any ps5 vs Xbox x biases. This is a great system and runs games great. Cyberpunk played great on here with very little glitches. I worked an extra job to get the system but I enjoy video games. If you are on a budget you can wait to purchase the newer systems. The ps4, Xbox one and nintendo switch are all more affordable with a large catalog of games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tim,

      We appreciate you taking some time from your day to share your thoughts with us! We're delighted to hear you have had a good experience with your new Xbox Series X Console, and are enjoying the easy setup and quality gaming experience it provides. Thank you for the kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love. It’s a great machine. I bought it for Forza and haven’t been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet! Love the graphics and speed. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Xbox one he gave me trouble after years so I replace it with the Xbox X what a game changer what’s up so long. pictures are so clear Graphics excellence, loving the new remote, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product! Graphics are amazing..load times are lightening fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, quiet and easy to use plus game pass is the best value in gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next level console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from my Xbox One S, and I couldn’t be happier. Everything loads so much faster, and the games that are optimized for it look fantastic. My gameplay on Call of Duty Vanguard has definitely improved because of this console. Highly recommend. I will say that it does put out quite a bit of heat when being used, so I no longer have it inside a entertainment console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics .. fast speed. Excellent game console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Love the flexibility to be able to play any generation of game on the machine. Have the Series S also and unless your a big time gamer with great eyes you won’t see much of a difference in the games. Buy the Series S for the ability to play One X, One S and 360 games on disk and for double the storage. Great buy and easy pick up

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its the best console in the gaming community it has over so many games with alot of crossovers also they give you discounts for games and everything. The graphics are insane mostly in all the games are ultra hd with 4k resoultion i highly recommend for kids and teens

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but what isnt nowadays...works fine no issues

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this with the XBOX 1. Seems faster and a better graphics .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my console! Huge upgrade in performance and graphics from Xbox One S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Julian,

      We're excited that you're excited! Thank you for taking a few minutes from your day to share your thoughts with us. We couldn't be happier you are enjoying the increased performance potential and graphics quality of your new Xbox Series X Console, and are glad it has been a good investment for you. Try pairing it with the Xbox Game Pass Ultimate to unlock more than 300 titles instantly: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass: The huge library of games available with this subscription is enough to keep most players busy till true current gen games for the Xbox begin to surface. There are some titles in there that are worth playing if you missed them in the last gen - Backwards compatibility – Extended to games that date back to the first Xbox console. Quick Resume – Awesome feature. Very good for those moments when life interrupts your gaming at points in a game where it cannot be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent bang for the buck...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console that rivals some gaming PC's at twice the price. It's nice and quiet as too. Well done Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    super fast load up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love this xbox. so fast and sleek if you can get it for msrp. the consoles this year are well made.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It's an upgrade to the Xbox One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Same Xbox experience as the previous generation, just much faster and prettier. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Gaming System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back memories from the first generation Xbox I purchased but of course graphics is way better. I enjoy cloud play, can play games first before considering buying games and dont have to use storage space. I think its overrpriced though, should be more affordable.

    I would recommend this to a friend