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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37039 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 37,039 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wow all I can say is wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I would love to thank the consumers for hyping this up, it made me so much money! Wow I can’t believe it, and not just once! Multiple times now! I want to thank Microsoft for making it limited and causing a price spike up! I also wanna thank corporations for doing spaced out releases so more scalpers (like me) can raise the price on the out market for the people that can’t figure out how to use their thumbs and buy a console I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I've ever played. Graphics are amazing and load times are a few seconds at most. Very pleased!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you new Xbox Series X Console has been host to the most exciting gameplay you've yet to experience! We're proud of the package we've put together in your new system, and thrilled you are taking full advantage of your capabilities. Thank you for sharing your story with the community! We appreciate it, and are happy to be a beneficial addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Lightning fast, has all the bells and whistles. Now they just need to make more next generation games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy!!!! Amazing graphics fast loading And on top of that you got a little upgrade for your previous Xbox games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As fast as it can be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the processing and rendering time and graphics with this new gamijg console. Redommended to try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a PlayStation 5 since launch. I loved it but nothing beats xbox. The interface is so smooth. Navigating Everything just feels easier on xbox ans lets face it. You cant beat all the games you get with xbox game pass. Straight win for xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Release day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy scheduled appointment for pick up. Love the new Xbox. Quiet and extremely fast!! Cabt wait for next gen games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Gaming Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how far gaming consoles have come! I'm 42 and I never imagined there would be something like this console as I was playing Mario on my Nintendo. This is basically a gaming computer that a bunch of computer techs put a lot of time and effort into. Good job Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast it is. The graphics are amazing. I can’t wait for an actual game for the next generation to come out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are enjoying how fast the Xbox Series X is and its awesome graphics. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great feel and awesome visuals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon first upboxing, the system was made to last. Very sturdy and felt “expensive” and I was excited to get to the gameplay. Hooked up it up to my 4k, 120 hz TV and began to play. Every single game looked amazing, it was a much needed upgrade to what I was playing with before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Rocks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the best box. Our family has been purchasing the Xbox’s for many years. This latest one is amazing. As per usual, Xbox’s has our done itself. With the amazing graphics and versatility and being able to plays discs as well. It’s is simply awesome. Way to go Xbox…..,

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good gaming and entertainment system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me entertained for hours with the right game. It's quick and responsive and the graphics are good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Extremely fast, sleek, and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system... Havent had any hiccups in game play and graphics have been amazing. I wish it had more storage but the plug in the back for the expansion card was a great inclusion to the latest Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything xbox, this is 1 of the best investments i made in terms of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a great upgrade from the Xbox one. Load times are very fast and the graphics look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works great. Love Xbox. Easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to upgrade to new gen? Do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to update to the latest console, and with the payment plans making it affordable, I can pay off while I play! Just in time to be a present to myself, too. The whole thing was easy to do onlime, the credit check was fast, and the pickup at the store was seamless!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister for Christmas...She loves it . I love it also I had to make my own account because I usually play on PS5 but why not enjoy both

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Smooth and fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hard to get it now aday but at least i got one now it was good quality and graphic, no lagging

    I would recommend this to a friend