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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37039 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 37,039 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Smooth and fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hard to get it now aday but at least i got one now it was good quality and graphic, no lagging

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great system, great UI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times, great graphics, smooth interface! Games are limited for now, but the ones we have are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX RULES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST GAMING CONSOLE OUT hands down, graphics , loading time, preference, and the ease if the system is the greatest !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console and Buying Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console especially if you subscribe to Game Pass Ultimate. I primarily play on PlayStation (PS5), but the value of Game Pass is undeniable. If you are a hardcore console gamer you definitely need to pick up a Series X. The purchase process with Best Buy was very smooth and I had no issues. I placed my order online and then picked up in store when I was notified my order was ready.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Powerful Console Powerful Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, all powerful, all knowing. Storage goes quick, but so far every game runs brilliantly. Ensure you've got a proper TV setup to get the most out of this console. Played split screen with the boys and it was awesome. This console packs massive punches and runs relatively quiet. Make sure you also have a good place to store it since the air comes out pretty hot, keep the area around it clear at least a foot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The box of X strikes again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most excellent of game consoles one could ask for, when asking for an Xbox Series X 1TB Console in Carbon Black flavor

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console and runs very smoothly! Would recommend to anyone who can get their hands on it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son and he LOVES it! Super happy with the product. Great speed and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect in a powerful console machine

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Next Gen gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the next generation of gaming! the graphics and speed are out of this world, highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Don’t listen to Xbox Haters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Xbox. The graphics are super crisp and smooth. Don’t listen to the people who say they don’t notice any difference between the Xbox One X and the Xbox Series X. If you’re a true gamer you will notice a huge difference in graphics and gameplay. They are probably people who weren’t able to buy the PlayStation 5 lol. Even the Xbox Series S has super amazing graphics. Would recommend to anyone who is contemplating not getting this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aaron,

      We are thrilled to hear you are loving the graphics of the Xbox Series X and all of its awesome features. Thank you for sharing this with us and recommending this console.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox is awesome! The graphics and speed are unbelievable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying an xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance on helping me get the Xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far....I love it. Quiet, doesn’t run hot. Plus the system is lightning fast. Valhalla is beautiful on the series x

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. New consoles are a must for better performance and better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 3 out of 5 stars

    Great step into next-gen but I was unlucky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unfortunately unlucky and received one with noticeable GPU artifacting issues in games (signs of GPU failure). I tried switching resolutions and settings, changing cables, and changing inputs. I even completely reset the system. Nothing seemed to help. In all honesty if you are happy with your current system wait a few months in order for Microsoft to work out production issues and software glitches. The console was blazing fast otherwise and super smooth but it’s clear these aren’t ready for prime-time just yet. Backwards compatible games ran wonderfully and new games that were optimized looked incredible. Definitely a great step in the right direction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. If you haven't done so already, we recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the most powerful console ever sold! Best graphics! Fastest load times! For $500 can’t be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    No rush on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Noticeable difference in speed and graphics compared to Xbox one but games are lacking at the moment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best XBOX Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Séries X is amazing! The graphics and pure power is unbelievable! The game Assassin’s Creed Valhalla and even old games like Battlefield 1 looks stunning. It is small enough to fit in any location or spot. The downsides are the OS, layout of the home page/screen is the exact same. There is nothing new or special about it and the controllers are barely different and do not perform anything new like the PS5 controllers do. Overall I would give it a 9/10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the graphics and compact size. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox îs by far the superior gaming console and BestBuy is by far the best place to buy it from. They didn't have one available at the location that I live by but they found one for me at another location so that I could head over there and pick it up. Everything went smoothly and everyone there is always extremely helpful. Thank you

    I would recommend this to a friend