Customer Ratings & Reviews

Upgraded to the series x from my series s when it became available. One thing I realized when I got this is how well the s kept up for most of the games I played. I played the series s on a 1080p 60hz tv. If your setup is similar to how mine was the series s should be fine. However I did get a 120hz 4K tv and the series X and the detail is FAR better on the series x when you have a tv that can utilize it.

So far so good. My son enjoys it. He said graphics are better and it loads up much faster than his older Xbox.

This x box is excellent, it doesn't lock up and the games play very well, excellent product. It would be better if it came with better controls with hall effect

This marks my second purchase of the Xbox Series X, unfortunately. The HDMI slot on both consoles has proven to be excessively loose, making it prone to accidental disconnection with the slightest tug on the HDMI cord. The trouble began when I tripped over the cord while attempting to relocate my original Xbox Series X, resulting in issues. Considering the option of repairing the loose HDMI slot, the estimated cost stood at $250. The uncertainty surrounding the quality of the repair job made this prospect less than appealing. Numerous horror stories circulated about third-party repairs, instilling a sense of caution. Fortunately, as of my current typing, the Xbox is available on sale for $399. For just $150 more than the repair cost, I opted to secure a new system. This decision not only spared me potential headaches with repairs but also granted me a brand-new console at a reasonable price amidst the ongoing sale.

Very happy with my xbox wirk great has super fast load times great graphics

Awesome next-gen console! Insane performance, silent operation, and looks great in my entertainment center too.

Amazing gameplay! The graphics are top notch, no lag at all. Very happy with purchase

I have enjoyed playing this system as I upgraded from the Xbox one X to be able to play next gen games mainly CFB 25 I got a good discount for console as I got it during the Black Friday in July Sale.

North tenth McAllen Best Buy had wonderful customer service. From the moment my husband and I stepped in we were greeting with a warm hello and how my I help you today. The gentlemen helped my husband out in the direction of where to get a replacement for my son’s oculus. Then he told me where I could go find the Xbox system and accessories. The young man in the back helped me with my selection of an Xbox. Told me the difference between the game systems and what gadgets are included. He helped me out to the best of his knowledge because I myself am not a GAMER. I am horrible with names but if I could remeber his name would give him a shout out in this review. My husband was able to order another oculus without any trouble. As we proceeded to check out with the xbox the associate cashing us out asked us about applying for a Best Buy card which, we were approved! Thank you Best Buy family. Happy holidays.

I’ve been using this console since it came out. Love the graphics and easy to set up. The down part about it is that sometimes the console will turn on randomly after I shut it down completely. The controller sometimes doesn’t connect to the console like it should after pairing it the first time

Good console and improvement in load times, 4K quality, with the ease use of use found in previous generations

Love it! The graphics are amazing and load times are blazing fast.

Amazing graphics and load times are non existent. I definitely see a difference between this and the Xbox one.

The console is good with the exception of how hot it gets. I had a controller next to it and when I picked up the controller it was so hot. It's blowing a lot of hot air out of this thing. I googled it and it says that this is normal behavior. It's still a little concerning when I occasionally reach for something next to it and feel that heat. Hate the controller. Xbox One controller is better. I still have an Xbox One controller, so I'm using that with the Series X. The Series X controller made my hands cramp up bad. I googled it and found that it's slightly smaller than the Xbox One controller. That slight difference is a problem for me. I don't like the textured grip either. That shouldn't be a part of the design. If people want texture let them buy a textured sleeve.

Very happy with purchase. Excellent performance and overall ease of use. Would definitely recommend to others.

Solid system, an Best Buy did an amazingly smooth job during the checkout/pickup process and i absolutely enjoyed going through Best Buy store pickup. System is outstanding in performance and makes gaming a breeze to relax on.

Console is great as expected. I own both consoles through the past few generations and play pc. Gamepass is the way to go for the best bang for the buck. The best buy sevice was great as well. Once I ordered it came in 3 days later and I picked up from the nearest store with no issues. I took the option of going in the store to pick up and it was busy, so I'm not sure why they dont start selling consoles in store again. Great product, service was great.

Super fast. Makes everything look better. My XBOX One looks terrible compared to this thing. Great purchase.

The new design is much more sleek and faster than previous models

Bought this for my daughter as a gift, and she got the hogwarts game too. Loving the bundle and graphics. Now I get to play with my old xbox one s since she's got her own. Only complaint was having to drive an hour and a half to pick it up since they wouldn't ship it...not even to a local store for pickup. Boo for that Best Buy.