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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 37,040 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing just wish it had more storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this in my possession since launch day. I’ve got to say I’ve noticed how much better picture quality I am faster loading. I think Xbox did a great job keeping the same feel of the council itself when accessing everything and set up was super easy and very impressive. Hoping to get my hands on another one soon for another TV. Only thing I wish is that they would’ve provided a much larger hard drive as One game alone takes up a lot of storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your new Xbox Series X. If you need more storage space, we have a couple of suggestions. For the best experience, we recommend getting the 1TB Seagate Storage Expansion Card, which adds an additional 1TB of SSD storage. If you're playing games that aren't enhanced for Xbox Series X/S, such as backward compatible Xbox One games, you can store them on a standard external hard drive.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Series X worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1 console no problems so far, performs as advertise. Not as big as people make it seem nice clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great. Easy setup. The load times are the best part. Graphics are nice and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Next Gen Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An actual upgrade worth paying for. Performance is head and shoulders above the last gen. I personally haven't ran into any noise issues with the fan, as I've heard talked about elsewhere. Stronger performance can be had from a gaming PC that isn't much more expensive than a series x, but for those who want to stick with what they know or are more comfortable with, this is a wise investment. Couple it with game pass for even better value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      We appreciate the kind words! We couldn't agree more, pairing Xbox Series X Console with Xbox Game Pass Ultimate is the best way to maximize your gaming experience. With optimized computing power and overall performance, you'll constantly find ways to be impressed by this next-generation console. Thank you for taking a few minutes from your day to share your thoughts with us. We're glad it was a good investment for you, and appreciate your recommendation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgrade to Next Generation Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned PlayStations until now, but decided to finally get an Xbox so I would no longer be missing out on Microsoft exclusive games. The Halo series is incredibly fun and something I regret missing out on all these years. The actual performance of the Series X is fantastic. It has incredible download speeds compared to the previous generation of consoles, and the addition storage space is very appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It’s “cute though, built good.”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ykyk haha. But on a real note, Quick Resume is doing me wonders, the graphics on all games and even the older games have been mighty crispy. And of course, the power on this thing boosts your connection speed, even if it’s already fast or top notch. You also don’t have to worry about purchasing games again, because EVERYTHING that’s on the Xbox One, including Backwards Compatible games, it’s all there. Everything you can ask for in a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best console Gaming- Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new-gen console, easily! Best graphics, best performance and has GAMEPASS available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These next gen consoles are amazing. The graphics and how the system preforms is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles, I could say the best. I have used this brand for years.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox series x! Can see the power it has in graphics and how fast everything is to load!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! The sheer power and performance of your new Xbox Series X Console is impressive enough, let alone the optimized graphic capabilities and added features like Quick Resume. We're thrilled you have felt its power in your gameplay! Thank you for taking a few minutes from your day to share your experience with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best You Can Get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had an easy and safe pre-order process and the new Xbox Series X is amazing! I re-downloaded Gears 5 and put it to the test and the performance is second to none. If you have a 4K TV and are looking for the best performance you will not be let down in the slightest. Also, I had no issues after a very small day 1 update out of the box. Highly recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      Thank you for recommending Xbox Series X! We're glad that preordering and setting up your new Xbox was simple and easy, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, my boyfriend loves it! So glad I got it for him for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't crash, which is more than I can say for my PS5. Seriously though, this is an awesome system. Definitely an upgrade from the last gen. I mainly play Destiny 2 on here (don't judge me), so the main thing I notice is faster load times and better framerates. Controller is essentially the same, but a nice tactile feel on the trigger buttons. You might notice a smell of plastic burning the first couple of week, but that eventually goes away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Remeloe,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times and improved frame rates. We hope you continue to enjoy your upgrade!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Microsoft - Xbox Series X 1TB Console is a very good console. Graphics are nice and very fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      We appreciate the kind words, and are thrilled to know you are enjoying your time with your new Xbox Series X Console. It's truly a beast of a machine, and we're excited to have you along for the ride as we move into the next generation of gaming. You're in good hands! Thank you for sharing your experience with the community. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased through Total Tech membership. Xbox has great speed and very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best bet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console! Loads games stupid fast! Graphics are awesome! Very stable system!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Buy one if you find one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, load times are drastically reduced . Destiny 2 looks amazing and less frame drop out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great, super fast and the graphics are fantastic!! Was very excited to actually get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very happy and state's it works wonderful and a good speed

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, fast, fun, reliable, versatile, simplistic, app rich & Great graphics!!!

    I would recommend this to a friend