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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 37,040 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBox Xperience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Great speed,storage,and quality graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this console a lot. Runs big games easily with high graphics and load times are very low.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ozzy,

      We're happy you like it! We've designed your new Xbox Series X Console to dutifully handle all the exciting features and gameplay associated with next-generation gaming, and couldn't more excited to know you are reaping the benefits of your new setup. Thank you for taking a few minutes to share your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thank you Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation console and it exceed my expectations! Super fast and easy to use! Great quality image!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is so much easier to use. I could find so much games to play on the Xbox .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Third Xbox Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine at release and it’s still going strong. Purchased a Series S for my son which he ended up giving away to his cousin. I purchased this one for my son as an upgrade and it’s no surprise how amazing the console is. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the series S, was on the fence about the upgrade but definitely worth it. Especially when using my best buy card to make the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Must have machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great speed. This was a great purchase for my son from his previous gen machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox one previously and this upgrade was way better than I expected. I can load games and content in seconds rather than minutes. My connection is way better and the overall console is an excellent upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just WOW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in a hurry to upgrade since I have an Xbox One X. Wow, am I glad I did. Seeing is believing. The smoothness of the refresh rate is unreal. My TV is 4K HDR / Dolby Vision and has the standard 60Hz refresh. I don't find it's necessary to upgrade for the 120Hz refresh. Especially since many games will not actually run at 120FPS and instead will run at 60FPS anyways. I'm not going to drop $2.5K on a top of the line TV only to satisfy the occasional 120FPS game. Remember how your Xbox hardly ever downloads games and updates at full speed due to hard drive speed limitations? Gone. I'm tempted to upgrade my internet just because it's finally being utilized to the max. This device is a monster BTW. I mean a literal brick of power. It weighs a ton and yes it can be laid on it's side, which I prefer. I have reorganized my media center to accommodate proper airflow as it's basically a $500 space heater. Make sure you plan for airflow. Room for improvement: the default internal storage should be 2TB. Come on guys, 1TB of space is enough for 6-7 good games. It seems slightly cheap on Microsoft's part to stay at 1TB and charge $220 for only 1 additional TB as an expansion. Also: the new controllers are very comfortable and an improvement over the last gen. Why fix what aint broken? EXCEPT - the share button is a bit awkwardly placed. I've hit it accidentally at least 20 times. Better location? Maybe higher by the Xbox logo or perhaps on the top of the controller between the LB and RB buttons, so that you have to purposefully press it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new xbox runs very quiet. Loads very fast and has great performance

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox system I’ve ever had. Incredibly fast and graphics are next level

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    New Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new console, loads up quick and it had great clean graphics. Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer this is a console and in my opinion the better of the brands and consoles enough said lol

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X has fast loading times and the graphics are much improved over older versions of the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Chulo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xcellent graphics super fast awesome the best ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from PS to Xbox and I don't regret my decision Gamepass is a really good service and it helps to save a lot of money + the console works perfect. It's sad that people don't give Xbox the chance but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Love the quick resume. They did a great job with this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics, super fast, and worth every bit of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another step toward clear graphics, very smooth and powerful machine. Worth every dollar from the one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are crazy fast, graphics are superb on my new 4k TV. Can't wait for new games to be released.

    I would recommend this to a friend