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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37043 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 37,040 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X for win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the performance of this console. Fits well on my TV stand. Game pass will make this a game changer for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing speed and Graphics. This Console is a jump in the future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Xbox fan I was hesitant to get this on launch day, but after watching some YouTube videos of creators that received it early I decided to go ahead preorder and I was lucky to get one. The controller looks the same, but feel even better than before. I love how fast the SSD is, along with quick resume, this console is a worthy upgrade. I have had no issues with any bugs or anything it run so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for a few years. doing great! Been working and it is such an upgrade from my other xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox One Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this game system. His reaction on Christmas was priceless and his smile since makes it worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Happy Xbox owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet! Graphics are of level. So glad I got one, the games load way quicker!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We may have a slight bias, but we agree, your new Xbox Series X Console is the best system we've ever debuted! From enhanced graphics capabilities, to optimized computing power and near-instant load times, your new console can handle it all. We're happy to be a solution for you in this next-generation gaming environment! Thank you for sharing your feedback with us, we appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons Christmas present big smile on his face when he opened his present yup my Best Buy had it in stock

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got a Series X with Best Buy as I refuse to support scalpers. I love the new controller d-pad. The new hard drive loads my games up so fast also which is great. I also like that Microsoft lets you use older accessories so I didn’t have to buy a new remote or controller as I already had these from last gen. Get one when you can and you won’t regret it. Just don’t buy them from scalpers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and very quick load times and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot but the performance is amazing. Also, instant on is super way faster than PS5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the Quick Resume functionality we've built in. We're sorry that you've found your device to run hot, and think we can help. Below is our link to a helpful guide on how to ventilate and position your unit for maximum performance. Find all you need to solve the issue, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine well built! Love the design. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No introduction necessary. Working perfectly well. Fastest ever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and excellent graphics. Night and day from previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Excellent at Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is my first Xbox ever. I'm a gamer, and I simply enjoy gaming. I grew up with Playstation before Xbox was around, so that's all I knew. Starfield alone and future variety games started to hit/announced for Xbox. I thought I give it a try. I am happy with my purchase. I think there are some things Xbox does better in terms of connectivity and consistency vs. PS, but I do find the UI and settings a bit quirky. That said, the gaming experience is really good, and that's what I'm here for. Love the controller, too. I do think the buttons XYBA are odd.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bees knees

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start up. Performance stays consistent. Cant even hear the thing on the desk. Peacful

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Loads super fast and is quiet! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work great. Good pricing. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load sooo much faster. Quick resume feature is almost worth the price of admission.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit!!! It works well, no issues, just don’t put in on the carpet! Fast fast fast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charles,

      We are so happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Graphics And Speed are Insane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are completely gorgeous on this. The speed for a 4K game is ridiculous. Can’t go wrong with one of these. I wish the extra storage wasn’t insanely high. I just bought a high capacity external to save games on that. I know I can’t play from that, but I don’t mind waiting 10-15 minutes to copy files over.

    I would recommend this to a friend