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Customer Ratings & Reviews

$647.95
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Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 37,061 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very sleek and high tech! Great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tommy,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are so happy that you are enjoying it and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beast of a system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS5 and the XSX — I prefer to play most games on the Xbox just because it’s slightly more beefy in the specs department and games run a little more smooth without crashing. Both are solid systems tho. The Xbox has definitely learned a lot from last gen and didn’t make any mistakes this time around. Great system all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second Xbox for my setup, also Xbox is forcing everyone to upgrade or be left out. I wanted to be able to play with my friends who have the Xbox series S or X. This upgrade should last me a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful. Much more impressive than the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Whisper quiet. Lots of power. Great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was sent to the wrong address but I was able to collect it. The product was very easy to set up and Xbox is work great. I have not had a single issue since I started playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, amazing graphics, hard to find but worth the wait

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We're delighted it was worth the wait! We're happy to hear you were able to get your hands on one, and that you've found the next-generation performance it delivers to be a benefit to your gaming setup. Thank you for taking some time to share your thoughts with us. And, if you're looking to further amplify your gaming sessions, pair your new unit with Xbox Game Pass Ultimate! Gain instant access to hundreds of player-loved titles, with one simple subscription. Find all the details you need to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new console with super fast load times and amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% WORTH THE INVESTMENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for christmas and in my opinion its 10x faster than the PS5 , Better resolution, and I love that this gives him the ability to play old nostolgic games! 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game looks shaper and runs faster. Tha auto HDR helps older games look new. If I had to say a negative about it, I’d say there isn’t enough storage. Adding the 1tb seagate drive helps, but it still eats up storage with how bigs games are getting. It is almost noise free except when running physical media, however it’s still pretty quiet then too.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    X Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Series X from Best Buy on launch day, the quality of the console is amazing and makes all my games run smoother. The real game changer here are the load times, which are a fraction of what I’m used to so I’m never out of the action long. When this console gets some real next generation games it is going to be a must have for all gamers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly next-generation, and we're thrilled you are enjoying the speed of your new setup! Thank you for sharing your feedback with the community, we appreciate your insight. And, if you're looking to add a few more titles to your current catalog, we recommend pairing with Xbox Game Pass Ultimate! The best deal in gaming, you'll gain instant access to hundreds of player-loved titles, pulled from across all genres and playstyles. Find all the info you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Love the Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my original Xbox One, and the difference is substantial. Incredible load times, lightning-fast start up, Quick Resume, 4k gaming. If you owned the previous generation, you'll already be familiar with the menus. The new system is also significantly more quiet than my previous Xbox. All in all, I'm very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you are happy with the upgrade to the Xbox Series X and its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series x is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system upgraded my tv awesome graphics fast load times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox is the real deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Graphics are insane and very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X works great and so does the controller the next generation of gaming consoles will be epic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST HAVE CONSOLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star console, easy to use, crazy specs. 100% recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to receive your five-star rating, and thrilled you think your new Xbox Series X Console is a must-have gaming system! We've designed your new setup to dutifully handle all of the exciting features and content associated with next-generation gaming, and we're happy to have you along for the adventure. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quick resume and load times are amazing. Great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drew Bear Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun. Worlds great. Easy to use and download games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system currently available in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best next generation system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no doubt the most powerful system on the planet. I love the new controllers and the design of the system. If you already owned any Xbox systems then you will already be familiar with the menus. The games are gorgeous especially if you have a 4K TV that has a 120hz refresh rate. If you have a 60 hz 4K TV then that’s normal and still looks fantastic.

    I would recommend this to a friend