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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37062 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 37,062 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    It’s a Great Console. Son loves it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasn’t been said already? I really love having this console. My son loves it way more. Since I’m more of PlayStation gamer, I don’t play it as often, but I’m looking forward to playing an exclusive on this thing once something big comes out that I want to play. Still, it’s great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet; bought this as a Christmas present for my son. I will say that I have tried MANY times since the release date to purchase and thanks to Best Buy I was able to get one because of the extra security measures in place to prevent bots from getting them all! Thank you Best Buy for making my son Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing nonstop now that I have upgraded to next gen, everything runs smooth and the games look so clean. I definitely recommend upgrading to the Series x if you’re looking into it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A gamer perspective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console to date came out swinging with this new addition to the Xbox family once you try Xbox Series X you won’t want to play your older Xbox again believe me I still have my Xbox one X in my living room and when I try to play with my niece and nephews it’s hard going back no cap

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      Once you've experience the elevated gaming experience hosted by your new Xbox Series X Console, there truly is no going back! There's a lot to love about your new setup, and we're thrilled you have found it to meet your needs as a next-generation gamer. Thank you for sharing your feedback. We appreciate it, and are happy you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Super fast - say good bye to loading times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are fan of RPB games .... this console is a “must have.” Loading times are almost non-existent. You can have multiple games running at once, and bounce back and forth without reloading. It’s awesome. The graphics are impressive, but for me, the speed of this system is the real selling point. It’s worth every penny

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Paul,

      We're glad that you consider Xbox Series X to be a must-have console! It's great to hear that you're enjoying its faster speed and improved graphics, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbone series X the reckoning revengence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend 2 chrismas' ago and he has been loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded this from my Xbox one and this console is much more powerful than the old one. Glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get yourself a Xbox one X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console for anyone and for all ages. This could be a really good gift idea too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox = Xcellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game play and graphics. Went from Xbox One to this and it’s 100 times better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. It was unavailable everywhere!!! My best buy person was so helpful with the purchase. I use this item everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Of Xbox's Best Systems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Series X is very powerful, fast and reliable. Very easy to set up with mobile phone. Has the ability to play Most Xbox 360 games, OG Xbox games & Xbox One games with enhanced performance. Great with GamePass I recommend you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Beast, easy to setup and use. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered, same day delivery very fast friendly easy online ordering, xbox was delivered with care

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my son and he loves it! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great all around console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox one to the series X and love that the UI is nearly identical so I don’t have to learn a new interface. The graphics and gameplay are very smooth and I have been enjoying Jedi Survivor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pretty cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox was great until I broke it so take it or leave it but it was great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great but where’s the content?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the Xbox OneX. And graphics are amazing. The one reason I can’t give it 5 stars is that there is hardly any specific content. Most games are not designed for this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BIRTHDAY GIFT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my adult son's birthday. I guess he liked it because he made me angry and I was about to return the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still not a PS5.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for a great price. Still not better than a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th generation of Xbox I’ve owned. As a working adult and parent, I underestimated the value of quick resume prior to upgrading. Ability to jump right back into a game will change your experience for the better - especially if you are limited for free time.

    I would recommend this to a friend