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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 37,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally found one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say. XBOX SERIES X! Was thrilled to finally find one after trying for almost a year. Setup was fast and easy. Looks great on TV. Sounds great. Plays great. Logged on to our account. Everything transfers. Just picked new Halo. A gaming we go!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was ecstatic to get his Xbox upgrade. Was easy to setup and the graphics as well as overall gaming experience (according to him) is a definite improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    X is Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great upgrade. Took me a few years to make the switch from original xbox one to the X and I love the speed this one captures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! The difference between older generations is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely Worth The Wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x has been one of the hardest items to obtain but it’s worth the wait and patience, the console is a thousand times better than the Xbox one it has 4K 120fps gaming and it makes everything in gaming smoother and more fun to play. Overall highly recommend buying this console!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Maria,

      We're thrilled to receive your recommendation! And, couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X Console provides. From optimized graphics, to near-instant load times, we're proud of the package we've put together, and excited you are taking full advantage. Thank you for sharing your thoughts with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Brand New Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen Xbox is a very powerful machine with a lot of potential. At this point, you’re probably better off getting a game pass subscription since Xbox is lacking in 1st party games. But features such as quick resume, smart delivery & it’s velocity architecture make it work the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you appreciate and are taking full advantage of the many next-generation features of your new Xbox Series X Console! And, even happier knowing you've paired with Xbox Game Pass Ultimate. There's simply no better combo in gaming today! Thank you for sharing your experience with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Unassuming form factor powerhouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big boost in power provides excellent frame-rates and quick load and save times. The form factor is unassuming and compact enough to fit in most current entertainment centers. Add the bargain offering of game pass and it's hard to beat for years to come, A must upgrade for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gamers are gonna game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are gonna game. Works fine. Good price when purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say. It works great. Nothing unexpected and no problems with setting up and connecting with our network. It does take up a fair amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best buy i did, man what a upgrade still work smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Way to play XGS Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for the past 5 months and it was the best purchase I made since i previously owned an Xbox One and it was a major jump in overall performance in all titles. Get this is you are a hardcore gamer or if you still buy your games on disc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Guest Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service I receive every trip to this store! The environment is welcoming and the people are very informative! I love my new Xbox X series!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great expedited!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best!!! I buy all my electronics from there and then some!!!! Always great customer service also. I love my new XBox X!!! Great graphics and super cool looking!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Fastest loading times ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest console to date when it comes to loading times. Kind of bulky though. Also shuts down from time to time in the middle of playing a game, especially COD Cold War. Overall 4/5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really quick turn on and game load speed and great graphics and sound. But for the money I would be happier if I could have gotten a new xbox one S.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my boyfriend and he absolutely loves it, we also love to play games together as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. I had the year one xbox one and this thing is light years better. The load times are all buy eliminated compared to the Xbox one. Graphics are out of the world on my tv. Took me almosy 5 months to get my hands on one and its amazing. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is on another level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I having a lot of fun!! No complaints, works great and gamepass is a plus! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best console of next gen, and game pass makes it worth it even more. Even if you don’t have game pass it’s still an amazing console. If you’re planning on getting a PS5, I would rethink your choice and consider getting a series X. Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome console. Thats all I can really say. I am not a fanboy of any sort. Thank you BestBuy for allowing me to grab one of these. Its a nice slap in the face to all the scalpers out there that we can actually get our hands on these thanks to BestBuy.

    I would recommend this to a friend