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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37065 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 37,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend this console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. I have the ps5 but wanted to try out the Xbox and see what it was all about! Turns out, the exclusives are amazing, especially forza. The console has everything one could want and is ridiculously fast! I highly recommend getting one if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X is a BEAST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous owner of xbox one, and xbox one x. This xbox is absolutely amazing. Playing games in 4k 60fps with possible 120 fps makes this system an absolute beast. Not to mention the super fast SSD that loads games so quick. Goodbye loading screens. Highly recommend if you can get your hands on one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best XBox ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our slow loading Xbox one and it has not disappointed. I added the external 1TB storage devise and its very fast loading games.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Well over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement console. In my opinion these are seriously overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new game system, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console and near perfected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible machine because of setting is a flash. The App is key for easy setup, feels so smooth. HDR is incredible for upscaling games. It is good to have 800GB and with purchasable expandable memory too. I hope they can make a few more of this so getting one isn't that difficult.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are so happy to hear that you are enjoying it and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great buy and deal . Easy online order and easier pickup . Graphics on this is crazy good

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this console right now. Even though their are no new games on there the fact i can go back and play older games that I haven't played before and have them look good and load fast is as of a reason to purchase the series x. Can't wait for Microsoft to put out those series x games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the Xbox series X! Best Buy customer service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I bought a game system. I debated between PlayStation and Xbox. I decided to go with the Xbox series x and I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and runs smoothly. Been a Xbox user since the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I thought, this is a wonderful gaming system. So much that my husband opened it and has played it every spare minute he has playing it since Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was finally able to get one, no regrets. I was pleasantly surprised when I walked in and there was a pallet of these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was super happy and also seems to live everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savage beet buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Cleanliness was all around the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Most powerful console available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible console, really shines on a 4K TV. Super easy to set up, connects with your smartphone. Xbox Game Pass is the best deal in gaming, tons of titles to choose from with a monthly subscription. Only drawback is the lack of hot exclusive titles, but Microsoft has plenty of games coming next year after acquiring new studios. Some people report technical problems out the gate but I’ve experienced non of these and seems to be a very small number of consoles. Microsoft has a great warranty anyway and stands by their product. For the price you’re getting performance of a quality PC for 2/3 of the cost and the ease of a console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your thoughts and feedback on your Xbox Series X. We're glad that it was easy to set up and start playing games, and that you're enjoying the selection and benefits of Xbox Game Pass. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Ricks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBOX rocks!! the whole family is going nuts. We purchased the XBOX for our grandson on his birthday so he could play Madden NFL 24 (another gift) from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i previously owned a xbox one s and switching over to a series x was pretty evident how fast and powerful the system is. i haven’t ran into anything bad about it yet since getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful graphics and audio support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get this during a 3am restock. There haven't been any amazing exclusives so far, but the games are quite good. Games definitely play and look better the on the One X. I do still prefer the PS5 UI over the Series X UI, but the Series X has the advantage of being able to support Dolby Atmos and Dolby Vision (with recent updates) which is great for movie lovers. Also, as a Sonos user, it is useful to have the Series X's ability to convert DTS audio to Dolby, although, it does take some adjustments in the settings. The controller also seems to be less prone to developing stick drift than the PS5 controller. My PS5 controller developed stick drift within 1~1 1/2 months of use and needed to be replaced (fairly heavy gaming), but the Series X controller is still going strong (albeit with less use). A last note: if you plan on taking advantage of the 120hz/variable refresh rate then you will need a newer model tv that supports it (I have an LG CX).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console I’ve Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly great the only issue I had was at the very start I wasn’t able to connect the it to my phone but I tried again recently and it worked perfectly. The console is very very quiet and super quick I love quick resume for games and the boot up time after reset in very quick too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gavin,

      We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for sharing your feedback! We're sorry you experienced a brief issue with connectivity during your setup process. If you run into any issues down the road, we recommend visiting the following link, where we host helpful information on troubleshooting and solving many known issues. Find everything you need, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft