4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37066 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 37,066 reviews
  • Rated 5 out of 5 stars

    Best Console I’ve Ever Owned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly great the only issue I had was at the very start I wasn’t able to connect the it to my phone but I tried again recently and it worked perfectly. The console is very very quiet and super quick I love quick resume for games and the boot up time after reset in very quick too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gavin,

      We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for sharing your feedback! We're sorry you experienced a brief issue with connectivity during your setup process. If you run into any issues down the road, we recommend visiting the following link, where we host helpful information on troubleshooting and solving many known issues. Find everything you need, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for my son's birthday

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Its everything my son hoped for. He can now play with his friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Transition to the Next Generation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was expected. Quick boot time and reduced loading times in games. Game and update downloads are fast. Quiet. Easy to sync. All accessories work seamlessly. No complaints. Looking forward to 2021 Xbox game releases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal and great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the best console in the market. I also love PS5 but I prefer Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the beat console on the market. It’s a beast. The quality of the build and the performance is fantastic. I highly recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's an Xbox Series X alright.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heavily under utilized this system. The most I've done with it is play Daytona USA and Skate 3 and those are 360 games. They look great though with backward compatibility. Forza Horizon 4 is fun. Just stated Judgement. It's very nice hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Loving The Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times for games and downloads are super fast. Even old games look new and vibrant on the system. Only downside is no new games specifically built to utilize the system’s power....yet, but looking forward to the future!! Make sure to have a 4K 120hz tv or monitor for best visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overly excited

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been debating on buying this game for a while. The price always pushed me to turn away. Well this time the price was unbeatable i had to get it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox works great shipped quickly. Went to the Morgantown store and was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox best ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is the best!! Can use all discs new and old and the graphics unbelievable!! Best ever and Best Buy beats everyone out there! My place to shop!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally Got One!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 5 stars because my son absolutely loves it as an upgrade from his Xbox One and earlier 360. Availability was low to nonexistent, but understanding the world's supply chain delays I count myself lucky to get one now at normal retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this thing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome. I thought my Xbox One X was fast, and then I got this beast of a console. I have had no issues except for it crashing while playing Black Ops: Cold War a few times (turns out it was an issue with the game, not the console). Definitely with the pricetag. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    The True Next Generation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve ever bought. I can play any game I want from any generation. Fast load times, 120 frames per second, 4K, truly this is a next gen console and paired up with game pass it truly is a great value. Would totally recommend this to anyone that plays video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We are glad to hear that you are enjoying your Xbox Series X with its fast load times and backwards compatibility. Have a great one, Nelson Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loves it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is typically a PlayStation gamer, got him this bad boy for his birthday & he will not get off that thing!!!! He absolutely loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously impressive

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a PlayStation guy, but seeing the features of this console and the future of Xbox games along with game pass made me switch over to team Xbox. I have a powerful gaming pc but often find myself buying games for this as it doesn’t really make you compromise much over a good pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Let us be the first to welcome you to Team Xbox! There's simply no better way to take on next-generation gaming than with your new Xbox Series X Console. We're excited to have you along for the adventure! Thank you for sharing your experience with the community. We appreciate your feedback, and are happy to have you as part of the family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is great. It is powerful and the controller fits my hand really well, which is great since I have medical left arm and hand issues. I switched from PlayStation to Xbox strictly for the controller and my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console Recommended

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I had in my life got my other 3 friend get this consle from Best Buy! Made YouTube vedios and need sponsors from Best Buy how the customer service was great and how Best Buy works !

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Microsoft are the console goats

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox ive been with xbox since 2001 when i was born my uncle gave me his original xbox since then ive been an xbox person ever since! New console is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up the series x the other day, and have been enjoying all the improvements over the xbox one. Super easy to transport saves and settings from old xbox. Basically all of my games from previous xboxs work here, and many with improved graphics, loading, etc. Good stuff, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and exactly what i was wanting with a new system.

    I would recommend this to a friend