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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37066 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 37,066 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best next gen console to have right now

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent successor to the already excellent Xbox One X. Quick Resume, Amazing graphics, smooth frame rates, FPS boost and auto hdr for back company games, fast ssd/short loading times and of course Game Pass’ amazing value make this THE next gen console to have right now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Duro,

      We appreciate the kind words, and are happy to hear you have noticed the improvements we've made in your new Xbox Series X Console. We took the best aspects of past models, and combined them with all of the next-generation tech, all in an effort to take our gamer's to the next level. We're thrilled to have you along for the ride! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I’d hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in performance vs the last gen is incredible, both in the faster load times and improved quality of games in terms of resolution and frame rate. HDR is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Compatibility with issues/error codes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is good system. It is a big improvement over Xbox One. I had one problem with playing Xbox One, Bioshock The Collection. System error code popped up. After trouble shooting the issue. A system restart was all that was needed. In my Xbox 360 library of games, I have 23 games. Ten games out of 23 games were not compatible on the new Xbox series X. I would still recommend Xbox series X to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOOOOOVE THIS! I HAD THE PS5 BUT I LIKE XBOX BETTER. Easier to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! Very knowledgeable team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you do some research into the pros and cons of both systems, youll be more than satisfied! Ive owned playstation 4 pros and xbox ones and 360s so for me the xbox platform made the most sense

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Must see to believe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing. It is hard to believe that Microsoft was able to fit so much power into such a compact package. The controller, though very similar to the original, has been modified ever so slightly to feel even more comfortable in the hand. Must buy for any video game enthusiast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      We are so happy to hear that you are loving the Xbox X and its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Shocked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PlayStation fan, but can't deny that the Xbox Series X is an amazing machine. Especially, with the Game Pass having access to Day 1 Releases. That's where Microsoft shines is in the features and benefits of having the Game Pass.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best xbox yet, smooth and powerful, great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A whole new experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is so much smoother and consistent than any console I’ve had and played up until now. 120 fps and faster load times can completely change how you see a game, I would definitely recommend the series X if you can get your hands on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is as advertised and was the perfect gift for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox - what can you add. A stable gaming platform with plenty of games for all audiences

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had personally been waiting for quite a long time to get my chance to purchase my own, it was well worth the wait. Lightning fast processing and the graphics it outputs are fantastic. I love my series X!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband was very happy with his new Xbox. Says the games are great and he loves everything about this new console. His old one had just died and he’s had a hard time putting the controller down since he got it. Money well spent to make him happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100 % Satisfaction about this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent Xbox and my kids love it. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Set Up; Fun to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started. My 12 year old has really enjoyed playing soccer and football on the console. I look forward to this being a fun thing for him to do with friends as he starts middle school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever...period...no doubt about it...nimber one. If you llay anytbing else yoire second. If ya aint fsrst your last. Xbox forever. Boom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, works as expected and works well. Good performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I have been wanting this console for a while and Best buy made sure to to check that I got a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox or ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with it to this day have more fun on the Xbox then the ps5

    I would recommend this to a friend