4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37067 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 37,067 reviews
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great love gamepass! Controller feels great and familiar. Love the backwards compatibility to play some of my old library of games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with powerful graphics. The controllers are a bit clicky, but thats not a deal breaker for me since I play with a loud surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console on the market!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously amazing!!! This xbox is the best console on the market! I bought it for my 17 year old son, who is a serious gamer, and he absolutely loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox I've had so far. All xbox one games work on it. Easy setup and the delivery was on time. Wish there were more series x games though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems in using the menu

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in the utilities/options menu. I'm a long time X Box user and I have never had so much difficulity in navigating thru there, it takes too long to try and navigate and at times I still can't figure it out. Right now, I'm in a spot Assissians Ceed Valhalla trying to pick up an item a shield and I can't, Trying to tone done or off the narration in another game I found imposslble, It used to be simple, a few seconds and done. It cost a lot of money, and to me it is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox to date. Easy to use Best thing about this was that best buy was the only store that had it in stock and for that I'm a repeat customer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Handsome efficient design, immense power.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handsome and efficient design, immense power stuffed into a compact container. Incredibly simple setup made even easier by use of the Xbox App. Seamless transition from Xbox One X. Unrivaled backwards/cross compatibility. It all gets even better on a 4k display! <mind-blown emoji>

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fabulous. Though the price is still too high for this tech, I bit the bullet because I had disk I wanted to use. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Console and great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, and the console feels powerful and fast. I wish it comes with another controller though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described. Salesmen were excellent to work with-very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox upgrade

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the OneX. A vast improvement from my previous version. It fit better on my tv stand and the performance improvements was noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a piece of my life back

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system. I really appreciate how fast games open up now. When I don't get time to game I hate spending precious time waiting on loading screens. This almost completely goes away now. Add quick resume to that and this is the best purchase I've made this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft gets it right!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent next gen system. Zero issues. Really appreciate Bestbuy doing everything possible to block scalpers/bots and allowing me to snag this game system. Bestbuy deserves our support, they are trying their absolute best to compete and I appreciate their effort and support.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vincy,

      We are happy to hear that you are enjoying the Xbox Series X. We hope everything continues to run smoothly. Thanks for sharing!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX X Series is a Gaming Beast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX X Series is a beast of a machine!! All my older Xbox games are enhanced giving. That smooth super clean graphics of a high end PC gaming rig. While the machine is On the XBOX X is soo quiet like a ninja that I have to check and see to make sure it’s on.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Enjoyable system lost of some features I enjoyed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crisper graphics to the games i have been playing for years have been great to these aging eyes. The only qualms I have that caught me off guard are the lack of optic sound cable and no cable in slot like the One

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snazzy upgrade. Waiting for more games to take full advantage for f what it can do. Faster and better graphics. It’s an ugly beast tho. Console skins on the horizon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Got it for $50 off with a $50 gift card. Basically paying for a year of online play.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Family fun!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so fun having the Xbox. Love it . Very nice graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift, he loved it. Can’t go wrong with an Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing XBOX!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is well worth the money! The processing and loading speed is unmatched. Switching from the Xbox oneS the differences are night and day. Every game I own required a graphics upgrade meaning the visual experience is revolutionary.

    I would recommend this to a friend