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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37079 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 37,079 reviews
  • Rated 5 out of 5 stars

    Happy with my new Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! A lot of memory to hold my games, definitely will recommend it to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sigh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially bought the all digital model being unaware of its storage. Youd think since online that wouldnt be an issue. Not the case. It was easy to switch it for this one at best buy though it had to be shipped since they were out of them. For the console itself, its storage is stilll garbage at you need to spend another 250 for additional external storage but the one plus it has over sony is tge backwards compatibility with games. Good thing since you basically need to spend 20 bucks a month for game pass for many games you might want. The gaming industry is a dinosaur struggling to stay relevant forcing gamers to bend over and take it up the tailpipe. Hard to stay positive about that in a review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse of a console compared to the Xbox One S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 17 yr old son. He has nothing negative to say. said he likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the X box one X it replaced. Video is cleaner. Setup can be a pain, make sure the app is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox was easy to set up. This is our second one and it is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Why wait ? Incinerate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never disappoints. I ordered online and my package was ready to pick up even before i could complete the 15 minute drive there. Xbox is an xbox is an box :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Xbox one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved upgrading from the Xbox one. I still wear through the controllers too often as they develop the stick drift. I also do not find the quick resume to be helpful when playing online games. I have to stop the game for it to properly reconnect to the servers. I bought this one for the optical drive, but I really didn’t need anything more than the series s specs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect game console!!! Beats Sony 10x out of 10!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good, but not good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. But whether it was done to make it easier for those moving from the past generation, or just out of laziness, so much feels...old. The interface, the controller, it just feels last gen. That said once you get into the games, the amped up load times and graphics are absolutely noticeable. There’s a reason this is easier to get your hands on than the PS5, it’s just not as good. It’s a great system that just happens to be not as good as its competitor. If you’re a Microsoft loyalist, get it, if you want the best experience, wait it out for the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Xbox Series X since released. Absolutely ZERO problems!!! Its completely quiet! Don't even know its on! Not just games are better, EVERYTHING looks and runs better. Games. Movies,etc. If u can find one I would definitely! Recommend to buy, period!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas presents.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the last two in the store. Great price! As far as i know they have only a few left in the state of Louisiana.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big upgrade from its predecessor. Plays all games i want very well. Good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product but needs some updates!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox packaging and best buy costumer service was amazing. The Xbox is so fast. and looks great. I wish it came with a longer HDMI cable though and it is a little outdated to still. be forcing AA batteries on a 2020 new generation console so I would recommend getting the $25 play and charge kit. My. number one complaint is definitely how they did not change the interface at all from the last generation. It kinda shows some laziness on Microsofts end and doesn't make the console feel like a new generation. PLEASE MAKE THE INTERFACE DIFFERENT ON SERIES X|S when compared to the xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox yet. My KD ratio definitely took a turn for the better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah yes, the console that changed the face of gaming this gen. While it may not have any first party games at the moment. It will still boost the speeds and specs of the previous gen games. Keep in mind that companies are pushing out visual updates that will say “Series X”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Lovely!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a marvel, with it’s quiet performance to its 120hz outputs it’s absolutely stunning. Next generation had me very hyped and I wasn’t disappointed. The Xbox Series X was very easy to setup all I had to do was: Open the box, Plug in the Xbox, and Type a few letters on my phone and I was in! After which I downloaded a couple games totaling to 500 gigabytes. I laughed up WatchDogs Legion and boy was I surprised, the loading time was nearly non existent I loaded in within 15 seconds. After I loaded in I was greeted with absolutely stunning graphics, and 120 fps. Not to mention I couldn’t even hear the Xbox! My Air conditioning unit is louder than the Xbox! I played for a few hours than hoped on 2k21 Next Gen and I loaded in in about 10 seconds total. It’s ridiculous how fast that SSD is. This Xbox Series X is probably the best console I’ve ever had my hands on. I 100% recommend this product to you or your family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its fast, powerful performance and whisper-quiet operation. It's great to hear that you consider it to be the best console you've ever owned. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is obviously fantastic. It's fast and the games are good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fun System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with a lot of games to choose from. You can even use older games that are not series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to set up. Many games to play already downloaded. And fast start up.

    I would recommend this to a friend