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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get on queue from Twitter tip for purchase. Less than 15 min total time through purchase. Pick up day was earlier than stated which was great. Son love his Series X! Best Buy overall great throughout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming console. The quick resume is my favorite feature. It takes less than a minute from pushing the power button to actually playing the game. However, the os is buggy. It crashed several times during playing within one month.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible platform embracing the future and past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is quick, quiet, and easy to use. Gamepass is a phenomenal asset that makes sure there is always something to play at your finger tips. Controller updates are subtle but continue to improve on arguably the best controller available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Consoles Have Finallly Caught Up with PCs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast in a compact package. Offers 4k 60fps - 120fps game play on games optimized for it, has great features, and a simple design. Outperforms my $1400 gaming PC when playing games that are optimized for it for a third of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Most affordable gaming pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with all my games. Great upgrade fro. The series s. Now we have 3 xbox and 2 gaming pc that play the same games. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. I love the fast loading times. It has a very user friendly and customizable UI. Xbox gamepass has surpassed my expectations and giving me opportunities to check out games that I've missed out on in the past. Well worth the purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cody,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are thrilled that you are enjoying it and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One (1 terabyte storage)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Product. I like using console and have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox console purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gift for my husband.. He has played the console occasionally and loves it.. graphics are good.. all the games he owned on his old Xbox transferred over so he was pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming and music sound like listening to a wonderful concert

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money Performance wise. Its going to give you a great refresh rate for a lot lower price for a pc of the same specs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new xbox. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home run MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can i say? Its Xbox, its Microsoft. They swing and never miss. This is my 6yr old's first full console and we have loved playing together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ironshan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Xbox console and seriously couldn’t be happier with game pass. It is a true gamer’s delight and would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a long time because I could never find one. So glad I decided to upgrade. I was lucky enough to get one. The graphics really are an improvement and I am enjoying it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has been having a blast on it and the game pass comes with lots of games included

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Don’t Give Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to acquire 2 of these! One for myself and one for a co worker. The console is next level! Paired with my 55 inch 4K tv the graphics are insane. Would definitely recommend if you are a big Xbox person the features are great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chase,

      We're excited to hear you are enjoying the many included features and optimized resolution of your new Xbox Series X Console! It's truly a next-generation gaming beast, complete with all of the functionality and abilities you've come to expect. We're happy to know you are enjoying your time with it. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space. Perform great and I wanted this for a long time and it definitely didn't disappoint. I'm grateful!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    I love my xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been an xbox fan and this xbox is definitely the best feeling console! It offers so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Since Prices have increased, Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before Microsoft raised their prices. It was overpriced when I bought but it's absolutely worse now. It's a dated console. A PC of similar price will out perform it by a large amount. It works fine, does 4k at 120Hz well enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox. Insane quality, load times pretty much don't exist. Graphics and colors are amazing. 100% worthy purchase even for casual play.

    I would recommend this to a friend